Assistant Store Manager

Trinity Walk; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to help drive sales and deliver exceptional customer service. This role involves supporting the Store Manager with retail targets, team leadership, and ensuring the store operates smoothly. Ideal candidates will have a high school diploma and at least one year of retail management experience. You will be trained in ear piercing and will play a key role in merchandising and maintaining store standards. Join a diverse team committed to equity and inclusion, where your contributions will be valued and recognized.

Qualifications

• 1+ years of retail management experience required.
• Strong communication and organizational skills are essential.

Responsibilities

• Support Store Manager in achieving sales and profit targets.
• Deliver excellent customer service and ensure smooth store operations.

Skills

Customer Service

Communication Skills

Organizational Skills

Sales Analysis

Problem Solving

Education

High School Diploma or Equivalent

Tools

POS System

Job description

As an Assistant Store Manager at Claires, you will support your Store Manager with the following:

• Sales and profit: Driving and achieving retail store targets
• Customer service: delivering the finest level of customer service
• Store operations: keeping the store running smoothly
• Commerciality: Ensuring your store is well merchandised and commercially correct
• Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
• Ear piercing (you will receive full training)

About You

• High school diploma or equivalent required
• Minimum one year retail management experience
• Excellent verbal/written communication and organizational skills
• Basic computer skills
• Sound understanding of mathematics and strong reading comprehension skills
• Understands the importance of Customer Service
• Ability to analyze sales reports and strategically problem solve
• Ability to stand during scheduled shifts
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
• Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.