Assistant Store Manager

Poundland; Biggleswade; On-site; GBP 22,000 - 30,000; Full time

Job summary

Poundland is seeking an Assistant Store Manager to bridge operations between the Store Manager and the team. This role is vital in shaping customer experiences and driving sales through effective merchandising and ensuring high standards in customer service. Join a leading retail chain that values excellence and offers a supportive environment for growth and development.

Benefits

Annual Retail Management Bonus Scheme

Professional development opportunities

Comprehensive induction and in-house training

In-store discount and additional online benefits

Holiday allowance increasing annually up to 33 days

Enhanced family-friendly benefits

Qualifications

• Strong leadership skills to manage team and store operations.
• Proven customer service experience in a retail environment.
• Ability to drive sales through effective merchandising.

Responsibilities

• Deliver excellent customer service while managing checkouts.
• Lead daily huddles to achieve commercial objectives.
• Support team training and development.

Skills

Customer Service

Team Leadership

Merchandising

Sales Driving

Education

Retail Management qualification

Job description

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Lead, inspire, and excel – creating amazing value every day!

As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You play a pivotal role in shaping the experiences of both your team and the customers within the community you serve. Your daily actions drive sales and allow you to showcase our value on GM and FMCG products through creative merchandising, creating an environment that embodies our core values: love our customers, care for our colleagues, and protect the pounds (and euros).

We reserve the right to close this vacancy early if we receive a high volume of applications. Please submit your application promptly if interested.

Why Choose Us?

• Participation in our annual Retail Management Bonus Scheme, recognizing your contributions.
• Opportunities for professional development, including up to a Retail Manager Level 3 qualification via apprenticeship.
• Comprehensive induction and in-house development programmes to set you up for success.
• Rota scheduling four weeks in advance, supporting work-life balance.
• Holiday allowance increasing annually up to 33 days, plus your birthday off.
• Enhanced family-friendly benefits and life assurance.
• In-store 10% discount and additional benefits through our online portal.
• Year-round recognition and reward initiatives.
• Access to Employee Assistance for well-being support.

Your Impact:

Love our customers:

• Deliver excellent customer service consistently, setting a high standard.
• Go above and beyond for customers, whether greeting, assisting, or managing checkouts, supporting our 'two is a queue' initiative.

Care for our colleagues:

• Create a safe environment and ensure policies are followed.
• Support the team alongside the Store Manager.
• Manage new colleagues' inductions and collaborate on ongoing training and development.

Protect the pounds (and euros):

• Lead daily huddles to communicate and achieve commercial objectives.
• Ensure products are priced, merchandised, and maintained for smooth store operations.

Ready to Join Us?

If you're driven to lead, inspire, and excel in a vibrant retail environment, we want to hear from you. Apply now to begin a fulfilling career with us.

About us...

Since 1990, Poundland has grown into a retail leader with over 850 stores and nearly 17,000 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, providing unbeatable value to millions.

At Poundland & Dealz, we offer more than just products at great prices; we foster an environment where colleagues can thrive and contribute to our mission of delivering value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive impact.

Our three core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide everything we do, creating a fun, friendly, and inspiring workplace where everyone can be their best.