Assistant Store Manager

Matalan; Aberdeen City; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking retail company as an Assistant Store Manager, where you will lead a high-performing team to exceed sales and profit targets. This role involves driving performance, fostering a service culture, and ensuring stock availability. You will engage with customers to deliver excellent experiences while adhering to compliance standards. Enjoy a competitive salary along with a range of benefits including annual leave, colleague discounts, and career development opportunities. Be part of a culture that champions equality and inclusivity, allowing you to bring your true self to work.

Benefits

20% colleague discount

25 days annual leave plus bank holidays

Optional holiday buy scheme

One extra day off for wellbeing

Thrive Recognition Scheme

Employee Assistance Programme

Life Assurance

Retail Rewards discounts

Pension Scheme

Career development opportunities

Qualifications

• Proven track record in retail management with high standards.
• Ability to develop others and foster a service culture.

Responsibilities

• Support Store Manager in exceeding sales and profit targets.
• Drive performance and development of the team.
• Ensure compliance and maintain audit activities.

Skills

Retail Management Experience

Leadership Skills

Communication Skills

Analytical Skills

Customer Engagement

Job description

As an Assistant Store Manager at Matalan, you’ll role model our values and behaviours to support the Store Manager in exceeding sales, profit targets, and achieving all KPIs.

You will develop and lead a high-performing team, drive an inspiring VM proposition, and ensure stock availability is maximised. Engaging the team to deliver excellent customer experiences daily is essential.

1. Work alongside the store management team to drive performance, development, and succession planning.
2. Foster a service culture through coaching and sharing best practices.
3. Analyse sales performance daily, conduct floor walks, and delegate key actions to the team to seize commercial opportunities.
4. Ensure compliance and audit activities are maintained across the store.
5. Conduct regular performance reviews, identify development needs, and promote open feedback.
6. Follow the VM guide to create an inspirational shopping environment.

Candidates should ideally have previous retail management experience in a volume retailer, with a proven track record of high standards, KPI achievement, and excellent customer engagement. Strong leadership, communication, and analytical skills are required, along with the ability to develop others.

In addition to a competitive salary, we offer benefits including:

• 20% colleague discount (increasing with service)
• 25 days annual leave plus bank holidays (pro-rata)
• Optional holiday buy scheme up to 5 days/year
• One extra day off annually for wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support
• Life Assurance
• Retail Rewards discounts
• Pension Scheme
• Career development opportunities

Discover more about Matalan’s evolution on our careers site.

We champion equality and inclusivity, encouraging colleagues to bring their true selves to work, fostering creativity and growth.

If you need adjustments during the application process, please let us know. Due to high application volumes, the role may close early. We encourage early applications.