Assistant Store Leader

Tapestry, Inc.; Street; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant and innovative company as an Assistant Store Leader, where you will leverage your retail management skills to drive sales and enhance customer experiences. This role offers the opportunity to lead a dynamic team, implement effective sales strategies, and maintain brand standards in a fast-paced environment. You'll play a crucial role in fostering a culture of excellence and inclusivity while ensuring operational efficiency. If you are passionate about retail and ready to make a significant impact, this position is perfect for you!

Benefits

Health Insurance

401(k)

Paid Time Off

Employee Discounts

Incentive Compensation

Qualifications

• Minimum 3 years management experience in a comparable retail environment.
• Prior luxury goods experience preferred.

Responsibilities

• Develop business initiatives to attract new customers.
• Assist Store Manager in achieving financial success.
• Ensure brand standards are met for consistency.

Skills

Management Experience

Customer Service

Sales Training

Retail Operations

Visual Merchandising

Education

College Degree

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Assistant Store Leader (Manager)

Primary Purpose:

The successful individual will leverage their proficiency in retail to...

Client & Service Expert:

1. Development of business driving initiatives that build a repeat business or attract new customers.
2. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
3. Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
4. Model and supervise the selling environment, providing consistent coaching on sales training processes to ensure the highest level of customer service and sales.

Leadership Presence/Steward of Talent:

1. Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact store performance.
2. Responsible for assuming the Store Manager role in the manager's absence.
3. Lead by example with the achievement of personal sales goals.
4. Educate the team on sales plans, personal goals, and measurable stats, coaching to these to maximize business.
5. Network in the community to fill open positions efficiently with minimal impact on the business.
6. Conduct ongoing review and assessment of employee performance.

Building Brand Equity:

1. Understand and communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customers.
2. Ensure brand and operating standards are met to support brand consistency.
3. Implement visual merchandising directives and maintain store presentation standards.
4. Communicate merchandise sell-through, stock position, business trends, product issues, and customer feedback to the Store Manager to increase customer service and sales.

Operational Excellence:

1. Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
2. Assist Store Manager with managing payroll schedules and adjustments.
3. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect inventory and assets.
4. Manage POS transactions accurately to maintain inventory integrity.

Qualifications:

1. Minimum 3 years management experience in a comparable retail environment.
2. College degree preferred.
3. Prior luxury goods experience preferred.

Physical Requirements:

1. Availability to work store schedule, including evenings and weekends.
2. Standing for extended periods.
3. Ability to lift up to 40 pounds safely.
4. Comfortable climbing ladders.

Core Competencies:

Courage: Provides direct, complete, and actionable feedback; faces issues directly; takes necessary negative action.

Creativity: Generates innovative ideas; makes unique connections; adds value in brainstorming.

Customer Focus: Meets customer expectations; uses customer feedback for improvements; builds trust and respect.

Dealing with Ambiguity: Handles change well; makes decisions with incomplete information; manages risk and uncertainty.

Drive for Results: Exceeds goals; top performer; results-oriented.

Interpersonal Savvy: Builds rapport; uses tact and diplomacy; diffuses high-tension situations.

Learning on the Fly: Learns quickly; adapts to new problems; experiments for solutions.

People Management Competencies:

Strategic Agility: Anticipates future trends; creates strategic plans.

Developing Others: Provides growth opportunities; discusses career goals; constructs development plans.

Building Effective Teams: Creates strong team morale; fosters open dialogue; promotes a sense of belonging.

Kate Spade is an equal opportunity employer and values diversity. Employment decisions are based on qualifications, without regard to legally protected characteristics.

ADA Accommodation:

We provide reasonable accommodations for disabilities or religious beliefs. Contact Tapestry People Services for assistance.

Visit us at:

www.katespade.com

Work Setup & Compensation:

Base pay range: $22.00 to $25.00 per hour. Benefits include health insurance, 401(k), paid time off, employee discounts, and incentive compensation.