Assistant Shopping Centre Manager

JR United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading managing agent in the property sector as an Assistant Shopping Centre Manager in North London. This role offers a unique opportunity to play a key part in a vibrant mixed-use destination that serves as a cornerstone of the local community. You will support the smooth running of operations, manage facilities, and lead frontline teams to ensure service excellence. With a focus on financial management and stakeholder engagement, this position is perfect for an experienced facilities management professional looking to make a significant impact in a dynamic environment.

Qualifications

• Experienced facilities management professional with a background in retail or hospitality.
• Health & safety knowledge with IOSH Managing Safely certification.

Responsibilities

• Support the day-to-day operations of the shopping centre.
• Oversee cleaning, security, and maintenance contracts.

Skills

Facilities Management

Health & Safety Knowledge

Communication Skills

Budgeting

Proactive Problem Solving

Job description

Overview

We’re working with a leading managing agent in the property sector to recruit a talented retail or shopping centre facilities management professional, to be the Assistant Shopping Centre Manager of this thriving retail and community destination in North London.

Why Apply?

• Play a key role in a vibrant mixed-use destination – encompassing retail, residential, leisure, and transport, this centre is a cornerstone of the local community.
• Support the smooth day-to-day running of operations – assisting in the management of facilities, health & safety, service contracts, and stakeholder engagement.
• Lead and motivate frontline teams – overseeing cleaning, security, and maintenance contracts to ensure service excellence and efficiency.
• Contribute to financial management – supporting the oversight of a multi-million-pound service charge budget and delivering cost-effective solutions.
• Collaborate with retailers, partners, and the public – developing relationships that enhance communication, service standards, and guest satisfaction.

Requirements:

• An experienced facilities management professional with a background in retail, hospitality, or mixed-use schemes, and a track record of managing both hard and soft services.
• Health & safety knowledge – with a sound understanding of current legislation and best practice. IOSH Managing Safely is essential.
• A confident communicator – able to liaise effectively with contractors, retailers, service partners, and local authorities.
• Proactive and detail-oriented – with a strong focus on compliance, operational excellence, and continuous improvement.
• Commercially astute – with experience in budgeting, service charge management, and identifying opportunities for additional income or efficiencies.

If you’re looking to take the next step in your career in a dynamic and community-focused environment, we’d love to hear from you.