Assistant Shop Manager — Remote/Hybrid Retail Leader

British Red Cross; Peterhead; Híbrido; GBP 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

36 days annual leave

Pension scheme

Learning & development

Discounts

Wellbeing support

Cycle2Work

Descripción de la vacante

British Red Cross is seeking an Assistant Shop Manager in Peterhead to lead a friendly charity shop team. You will support a busy high street store, guiding volunteer staff and delivering great customer experiences while helping to meet shop targets.

The role combines in-store leadership with behind-the-scenes coordination, offering flexible hours and a pro-rata salary. Join a charity that makes a real impact in communities across the UK.

Formación

• Retail experience in a shop environment.
• People person with excellent customer experience mindset.
• Commercially savvy with awareness of financial targets; IT skills.
• Ability to work flexibly to store needs.

Responsabilidades

• Collaborate with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
• Work on the shop floor, coordinating activity behind the scenes; no two days are the same.
• Foster a brilliant shopping environment and provide an excellent customer experience in store.
• Oversee a team of dedicated volunteers, delivering their induction, management, and development.

Conocimientos

Retail experience

Customer service

People management

Herramientas

POS systems

IT skills

Descripción del empleo

British Red Cross is seeking an Assistant Shop Manager in Peterhead to lead a friendly charity shop team. You will support a busy high street store, guiding volunteer staff and delivering great customer experiences while helping to meet shop targets.

The role combines in-store leadership with behind-the-scenes coordination, offering flexible hours and a pro-rata salary. Join a charity that makes a real impact in communities across the UK.