Assistant Shop Manager - Daventry

Newark; Daventry; On-site; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Blue Light Card eligibility

Healthcare Cashback Plan

Life Assurance

27 days annual leave plus bank holiday

Contributory or Salary Sacrifice Пенсi

Employee Assistance Programme

Wellbeing support

Staff events

Job summary

Rainbows Children's Hospice in Daventry is seeking an Assistant Store Manager to support the day-to-day running of the charity shop, taking the lead when required. You’ll help drive sales, maximise donations, deliver outstanding customer service, and ensure the store remains welcoming and well-presented.

This 15-hour-per-week role on a rota basis offers a supportive team, meaningful community impact, and valuable benefits as part of our charity family.

Qualifications

• Experience in a retail management environment.
• Excellent customer service and communication skills.
• Ability to motivate and support a diverse team.
• Confidence working towards financial targets and budgets.

Responsibilities

• Support the Shop Manager with day-to-day store operations.
• Lead when required, drive sales and maximise donations.
• Ensure outstanding customer service and a welcoming shop.
• Support promotional campaigns and stock flow.

Skills

Retail management

Customer service

Team leadership

Budget awareness

Job description

Assistant Store Manager – Daventry

4 Foundry Walk, Daventry NN11 4PN
£10,000 per annum
15 hours per week (2 days out of 7 on a rota basis)

Lead with purpose. Support with passion. Help raise vital funds for local children and families.

Are you working in retail and ready for your next exciting challenge? Do you enjoy working as part of a supportive team, solving problems, and making a real impact in your community? If so, we’d love to hear from you!

About Rainbows

At Rainbows Children's Hospice, we provide specialist palliative and end-of-life care to more than 750 babies, children and young people with life-shortening conditions across the East Midlands. We're here to brighten short lives and support families when they need us most.

About the Role

As Assistant Shop Manager, you'll support the Shop Manager with the day-to-day running of the store, taking the lead when required. You'll help drive sales, maximise donations, deliver outstanding customer service, and ensure the store remains welcoming, professional and well-presented.

Key responsibilities include:

• Supporting the achievement of income and profit targets
• Assisting with promotional and seasonal campaigns
• Maximising donations and maintaining a consistent flow of saleable stock
• Promoting Gift Aid in line with targets and procedures
• Monitoring stock turnover and supporting furniture sourcing
• Contributing to the effective coordination of collection and delivery services

What We're Looking For

Essential:

• Experience in a retail management environment
• Excellent customer service and communication skills
• Ability to motivate and support a diverse team
• Confidence working towards financial targets and budgets

Desirable:

• Experience of working with volunteers

What We Offer

• Blue Light Card eligibility and Company Shop membership
• Healthcare Cashback Plan
• Life Assurance
• 27 days annual leave plus bank holiday allowance
• Contributory or Salary Sacrifice Pension Scheme
• Employee Assistance Programme
• Wellbeing support and Mental Health First Aiders
• Staff events, away days and other informal benefits

For an informal discussion, please contact Ben Wright, Retail Area Manager, at [e-mail].

Please note: This role is subject to a Basic DBS check and pre-employment screening, including five years' employment references. We reserve the right to close this vacancy early if sufficient applications are received.