Assistant Shop Manager

Shelter; Chilbolton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

30 days of annual leave

enhanced family friendly policies

pension and interest free travel loans

tenancy deposit loan

payroll giving

cycle to work scheme

employee assistance programme

Job summary

Shelter Stockbridge shop is seeking an inspirational Assistant Shop Manager to lead and develop a vibrant team of volunteers, ensuring the shop is welcoming and well presented while maximising income for the charity.

You will work closely with the Shop Manager to recruit, support and motivate volunteers, share Shelter's cause with customers and donors, and create a safe, friendly environment that encourages community support and sustainable fundraising results.

Qualifications

• Energetic and capable of managing and empowering a team.
• Experience recruiting and developing volunteers.
• Strong motivational skills to inspire team and maximise income.

Responsibilities

• Assist the Shop Manager to ensure the shop is welcoming and visually appealing.
• Lead and develop a strong community-focused shop team of volunteers.
• Represent Shelter in the local community and engage customers, donors and clients.
• Help maximise Shelter's income while maintaining a safe, clean and happy environment.

Skills

People management

Volunteer coordination

Recruitment

Job description

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales., You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society.

Benefits

• 30 days of annual leave
• enhanced family friendly policies
• pension and interest free travel loans
• tenancy deposit loan
• payroll giving
• cycle to work scheme
• employee assistance programme

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Stockbridge shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.