Assistant Shop Manager

Bravissimo; Bromley; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Up to 25 days holiday

5 additional days

Retail Trust support

50% discount on full-priced items

Medicash healthcare

Employer pension contributions 6%

Life Assurance

Training and learning resources

Long service awards

Access to new products

Retail Trust discounts

Job summary

Bravissimo in Bromley is seeking an Assistant Shop Manager to lead a brand-new store. This full-time role supports the Shop Manager, helps recruit and develop the team, and delivers Bravissimo’s exceptional customer experience from day one.

Training and base location will initially be at one of our London shops; you will plan and drive commercial performance, ensuring excellent service and embody Bravissimo values in a welcoming environment.

Qualifications

• Previous retail management experience is essential.
• Excellent communication skills and a customer-focused approach.

Responsibilities

• Lead and motivate the shop team to deliver Bravissimo’s customer experience.
• Plan and manage store operations to achieve commercial results.
• Support the Store Manager in opening and setting up the brand-new shop.

Skills

Leadership

Communication

Customer-focused

Planning

Team development

Job description

Join us as Assistant Shop Manager for Our Brand-New Shop!

Full time, permanent contract, in our Bromley Shop

Salary £29,055 (training and base location will initially be at one of our London shops)

We’re excited to be opening a brand-new shop, and we’re looking for a friendly, proactive, and supportive Assistant Manager to help bring it to life. This is a fantastic opportunity to be part of something from the very beginning, creating a welcoming environment for customers, and supporting the Shop Manager in building a motivated and engaged team. If you enjoy leading by example and thrive in a role delivering an amazing customer experience, we’d love to hear from you!

About Bravissimo

Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We currently have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and are loving every minute of it!

Bravissimo Benefits

• Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6%
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years’ service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About the Job

The Store Manager’s role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing.

You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential.

Your ability to plan appropriately and attention to detail will ensure the smooth running of the store, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience.

About You

We are looking for a well organised, experienced manager – a self-starting individual with excellent communication skills and a customer focused approach.

You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind-set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results.

Previous retail management experience is essential but experience in the lingerie sector is not required.

Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.