Assistant Service Manager

Cartrefi Cymru Co-operative; Wales; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Training and development opportunities

25 days annual leave rising to 30 days

Health and Wellbeing programme

Company pension

Benefits and discount platform

Job summary

Cartrefi Cymru Co-operative is seeking an Assistant Service Manager in North Powys. You will support the Service Manager to provide a safe, caring service for people we support, with shifts that may include sleep-ins and weekends.

You’ll lead the team, assess performance, and drive a person-centred approach to maximise independence. We value flexibility, driving capability, and a strong commitment to wellbeing and community living.

Qualifications

• Experience supporting people with learning disabilities in a social care setting.
• Level 3 in Health and Social Care or actively working towards.
• Flexible to work weekends and sleep-ins.
• Full UK driving licence and access to your own car.
• Willing to travel for meetings and training.

Responsibilities

• Work alongside the Service Manager to ensure a safe, caring service for the people we support and colleagues.
• Be visible in day-to-day operation of the service and support duties as required.
• Provide leadership and management to the team, monitoring performance, and conducting one-to-ones and appraisals.
• Hold team meetings and build positive relationships with stakeholders.
• Focus on achieving independence for the people we support with person-centred, flexible approaches.

Skills

Experience in social care

Flexible with shifts

Driving licence

Access to own car

Education

Health and Social Care Level 3 (or working towards)

Job description

Come and make a real difference: we’re looking for an Assistant Service Manager to help make everyday remarkable for our friendly team in North Powys.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Assistant Service Manager, you can play a vital role in this.

Role:

Assistant Service Manager

Location:

North Powys

Hours:

Your shift pattern will include weekends and sleep-ins

Salary:

£29,149.91 pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile

Contract:

Permanent

What you’ll be doing:

In this role you’ll be working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you’ll be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support. You’ll be working shifts on a rota basis which may include sleep ins. In the absence of the Service Manager, you'll have responsibility for the day to day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one to one’s and appraisals and holding team meetings. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action to deliver a first-class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person-centred and flexible way to make everyday remarkable.

We’d love to hear from you if you have:

• experience supporting people with learning difficulties in a social care setting
• Level 3 in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• afull driving licence - essential and happy to travel for meetings and training
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform

About Us

We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing