Assistant Service Manager

Cartrefi Cymru Co-operative; Ewloe; Remote; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Training and development opportunities

25 days annual leave rising to 30 days

Health and Wellbeing programme

Company pension

Benefits and discount platform

Blue Light discount card

Job summary

Cartrefi Cymru Co-operative in Ewloe, Flintshire, seeks an Assistant Service Manager to support the Service Manager, lead a compassionate, person‑centred team and help people we support to live independent, fulfilling lives.

You'll work 37 hours a week with some weekends and sleep-ins, earn about £29,150 per year, with 55p per mile travel and a benefits package including 25 days leave (30 after five years), pension and wellbeing programmes.

Qualifications

• Experience supporting people with learning difficulties in a social care setting.
• Level 3 in Health and Social Care (or actively working or willing to work towards).
• A strong caring nature to support others to live an enriched life and fulfil their potential.
• A working knowledge and understanding of the Care Council for Wales Code of Practice.
• Flexibility to work shifts and provide cover as required.
• Full driving licence - essential and happy to travel for meetings and training.
• Access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle; we pay 45p per mile to cover this.

Responsibilities

• Support the Service Manager and lead the team to provide a safe, person-centred service.
• Take day-to-day responsibility for the service in the Service Manager's absence; lead meetings and monitor performance.
• Support one-to-ones, appraisals and staff development.
• Build positive relationships with people we support, colleagues and stakeholders to deliver a high-quality service.
• Maintain the organisation's vision and values in daily practice and respond flexibly to changing needs.

Skills

Caring nature

Flexibility

Leadership

Driving licence

Education

Level 3 Health and Social Care

Job description

Make a real difference every day – become our next Assistant Service Manager!

Are you passionate about supporting people to live happy, fulfilled and independent lives? We’re looking for an enthusiastic Assistant Service Manager to join our friendly team in Ewloe, Flintshire.

We support people with learning disabilities to live rich, rewarding lives and be active members of their community. As an Assistant Service Manager, you’ll play an important role in making this happen – supporting our team, empowering the people we support and helping to create positive experiences every single day.

If you’re caring, motivated and ready for a role where no two days are the same and your work genuinely matters, we’d love to hear from you.

Role

Assistant Service Manager

Location

Ewloe, Flintshire

Hours

37 hour contract. 30 hours will be hands on support work and 7 hours will be supporting the Service Manager in admin duties. Your shift pattern will include weekends and sleep-ins.

Salary

£29,149.91pa and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract

Permanent

What you’ll be doing

In this role, you’ll work alongside the Service Manager to provide a safe, caring and person-centred service for the people we support and our colleagues. You’ll be a visible, hands-on member of the team, providing support that reflects the individual needs, wishes and aspirations of the people we support. You’ll work shifts on a rota basis, which may include sleep-ins.

In the absence of the Service Manager, you’ll take responsibility for the day-to-day running of the service, providing leadership and support to the team and helping to maintain high standards of care and practice. This may include supporting one-to-ones, appraisals, team meetings and monitoring performance.

You’ll enjoy building positive relationships with the people we support, colleagues and wider stakeholders, putting our vision and values into action to deliver a first-class service. Above all, your focus will be on helping people achieve the highest levels of independence, while providing and modelling support in an innovative, person-centred and flexible way to make everyday remarkable.

We’d love to hear from you if you have

• experience supporting people with learning difficulties in a social care setting
• Level 3 in Health and Social Care (or actively working or willing to work towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• full driving licence - essential and happy to travel for meetings and training
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform
• Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here.

Our Values

We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing