Assistant Service Manager

Cartrefi Cymru Co-operative; Pontypool; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading community support provider in Wales is seeking an Assistant Service Manager to assist in managing services for individuals with learning disabilities. The role involves ensuring quality care, leadership, and fostering positive relationships with stakeholders. Strong experience in social care and a caring approach are essential for success in this role.

Benefits

Excellent training and development opportunities

25 days annual leave increasing to 30 after 5 years

Employee Assistance Programme

Access to online shopping discounts

Qualifications

• Experience in a social care setting with learning disabilities.
• Actively working towards Level 3 in Health and Social Care.
• Strong caring nature and understanding of care practices.

Responsibilities

• Ensure a safe and caring service for clients.
• Support day-to-day service operations.
• Provide leadership and manage team performance.

Skills

Experience supporting people with learning difficulties

Caring nature

Flexibility for shift work

Education

Level 3 in Health and Social Care

Job description

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Cartrefi Cymru Co-operative provided pay range

This range is provided by Cartrefi Cymru Co-operative. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Here at Cartrefi Cymru, we’re a Cooperative, which means putting people at the heart of our decision making and support. Our colleagues, the people we support, and members of our community contribute to how we build community as one of Wales largest support providers.

With a new opportunity to join us as an Assistant Service Manager you can play a part in this.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community. We want to work with the best people with the best skills and who demonstrates our values and are committed to making everyday remarkable.

Location: Torfaen

Hours: 37

Salary: £27,224pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile

Contract: Permanent

Interviews: We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity

What you’ll be doing:

In this role you’ll be working alongside the Service manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you’ll be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support. You’ll be working shifts on a rota basis which may include sleep ins. In the absence of the Service Manager you'll have responsibility for the day to day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one to one’s and appraisals and holding team meetings.

You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action to deliver a first-class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modeling that support in an innovative, person-centred and flexible way to make everyday remarkable.

Who we're looking for:

We’d love to hear from you if you have:

• experience supporting people with learning difficulties in a social care setting
• Level 3 in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• a drivers licence and happy to travel for meetings and training.
  
  

It’s not just what you do, it’s how you do it — we’re looking for someone who can believe and demonstrate our values every day.

Our Rewards

• Excellent training and development opportunities to achieve qualifications
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Benevolent Fund, confidential financial wellbeing resource available to our colleagues
• Long term service awards
• Access to online shopping discounts and benefits platform
• 24 hour access to our Employee Assistance Programme
• Eligibility for Blue Light discount card
• And much much more…..
  
  

Our Mission

To build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work.

Our Values

We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

Honesty

Trust

Kindness

Respect

Wellbeing

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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