Assistant Service Manager

RH Recruiting Limited; Crewe; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading automotive dealership in Crewe is looking for an Assistant Service Manager to oversee the service department. The ideal candidate will have strong leadership and customer service skills, with experience in a similar role. This position offers a competitive salary and opportunities for career progression.

Benefits

Ongoing training and development opportunities

Staff discounts and other dealership benefits

Qualifications

• Previous experience in a senior Service Advisor or Assistant Manager role within the motor trade.
• Strong leadership and communication skills.
• A solid understanding of service department operations.

Responsibilities

• Assisting in the daily management of the service department.
• Supporting and mentoring the service team to achieve targets.
• Ensuring a smooth, efficient customer experience from booking to handover.

Skills

Leadership

Communication

Customer Service

Job description

Location: Crewe

Working Hours: Monday to Friday, 8:00am - 5:30pm

Saturdays on a rota basis

Are you an experienced Service Advisor or Supervisor looking to take the next step in your career? We're on the lookout for a confident and capable Assistant Service Manager to support the day-to-day running of our busy dealership in Crewe.

This is a great opportunity to join a well-established team where you'll be helping to deliver excellent customer service, drive performance, and support the Service Manager in all aspects of the department. It's a hands-on role with real responsibility - ideal for someone who enjoys both leadership and customer interaction.

What you'll be doing:

• Assisting in the daily management of the service department
• Supporting and mentoring the service team to achieve targets
• Ensuring a smooth, efficient customer experience from booking to handover
• Monitoring workshop loading and performance
• Handling any escalated customer concerns in a professional manner
• Working closely with the Service Manager to improve processes and performance

What we're looking for:

• Previous experience in a senior Service Advisor or Assistant Manager role within the motor trade
• Strong leadership and communication skills
• A solid understanding of service department operations
• A proactive and professional approach to customer service
• A full UK driving licence

What you'll get in return:

• A competitive salary of £35,000 OTE, with potential to earn up to £41,000
• The chance to progress your career in a supportive dealership environment
• Ongoing training and development opportunities
• Staff discounts and other dealership benefits

If you're ready to step up and make an impact in a key role within a busy service department, we'd love to hear from you.

Apply now and take the next step in your automotive career with a team that recognises and rewards your potential.