Assistant Service Manager

Ethos Foundation; Crewe; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading dealership in Crewe is seeking an Assistant Service Manager to oversee daily operations and support the service team. Ideal candidates will possess significant experience in the motor trade, demonstrating strong leadership and customer service skills. Join a well-established team offering excellent career progression opportunities in a supportive environment.

Benefits

Ongoing training and development opportunities

Staff discounts and other dealership benefits

Qualifications

• Experience in a senior Service Advisor or Assistant Manager role within the motor trade.
• Strong leadership and effective communication skills are essential.
• Proven understanding of service department operations.

Responsibilities

• Assist in the daily management of the service department.
• Support and mentor the service team to achieve targets.
• Ensure an efficient customer experience from booking to handover.

Skills

Leadership

Communication

Customer Service

Proactive Approach

Job description

Assistant Service Manager - Automotive Dealership (Crewe)

Location: Crewe

Salary: £35,000 OTE (up to £41,000)

Working Hours: Monday to Friday, 8:00am - 5:30pm

Saturdays on a rota basis

Are you an experienced Service Advisor or Supervisor looking to take the next step in your career? We're on the lookout for a confident and capable Assistant Service Manager to support the day-to-day running of our busy dealership in Crewe.

This is a great opportunity to join a well-established team where you'll be helping to deliver excellent customer service, drive performance, and support the Service Manager in all aspects of the department. It's a hands-on role with real responsibility - ideal for someone who enjoys both leadership and customer interaction.

What You'll Be Doing

• Assisting in the daily management of the service department
• Supporting and mentoring the service team to achieve targets
• Ensuring a smooth, efficient customer experience from booking to handover
• Monitoring workshop loading and performance
• Handling any escalated customer concerns in a professional manner
• Working closely with the Service Manager to improve processes and performance
  
  

What We're Looking For

• Previous experience in a senior Service Advisor or Assistant Manager role within the motor trade
• Strong leadership and communication skills
• A solid understanding of service department operations
• A proactive and professional approach to customer service
• Confident using dealer management systems
• A full UK driving licence
  
  

What You'll Get In Return

• A competitive salary of £35,000 OTE, with potential to earn up to £41,000
• The chance to progress your career in a supportive dealership environment
• Ongoing training and development opportunities
• Staff discounts and other dealership benefits
  
  

If you're ready to step up and make an impact in a key role within a busy service department, we'd love to hear from you.

Apply now and take the next step in your automotive career with a team that recognises and rewards your potential.

LNKD1_UKTJ