Assistant Service Manager

Perrys Motor Sales Ltd; Aylesbury; Presencial; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension

Life assurance

30 days holiday (including bankhols)

Company discounts on cars & services

Wellbeing support

Perrys Extra Perks

Descripción de la vacante

Perrys Motor Sales Ltd is seeking an Assistant Service Manager to join our family-feel team and help deliver exceptional customer experiences at one of the UK's leading car retailers. You will support the Service Manager, cover duties across the service department, and help drive profitability while upholding our People First values.

The role requires strong communication, a customer-focused mindset, and a full UK driving licence.

Formación

• Strong communication with customers and teams.
• Proven customer service mindset and professionalism.
• Full UK Driving licence is required.

Responsabilidades

• Support the Service Manager and assist in daily operations.
• Help drive service department profitability and KPI accuracy.
• Ensure tools, equipment and dealership assets are controlled and well maintained.

Conocimientos

Communication

Listening

Customer service

Driving Licence

Descripción del empleo

Want an Even Better career, then join us!

Perrys are one of the UK’s largest Car Retailers, having served customers since 1908 with multiple branches across the country. Official franchised dealer for many of the UK’s most popular car and commercial vehicle brands, including Ford, Kia, Mazda, MG, Citroen, Peugeot and Vauxhall as well as emerging brands like BYD, Geely, Omoda, Jaecoo and Leap.

We also offer a wide range of benefits including:

• Pension
• Life assurance
• 30 days holiday (including bank holidays rising with service)
• Company discounts on cars and after sales services and products
• Wellbeing support including flu vaccinations, Mental Wellness Champions, Help@Hand from Unumand digital GP
• Perrys Extra Perks include a number of People First Recognition schemes rewarding our employees for going the extra mile including Customer Service Recognition, Regional Employee of the Quarter, General Manager Thank you and, Long Service recognition schemes.

Most of all you will be part of a team and a business with a family feel with a focus on people.

Hours of work:

Perrys are committed to working with our employees for a focus on a good work life balance.

Perrys Assistant Service Managersare at the heart of our business ensuring that we deliver exceptional customer experience to every customer that visits one of our dealerships. So why not come and make your career Even Better.

Joining us as an Assistant Service Managermeans you will support the Manager of the Service team. We are open to individuals who would like to take their first step into management. It is crucial that you demonstrate our People First values through regular communication, going the extra mile, and ensuring the customer’s experience at Perrys is as smooth as possible.

About the role:

We have an exciting opportunity available for an individual who is professional, goal orientated, methodical and organised in your approach and able to deliver complete customer satisfaction along with achieving the expected profitability.

As a Perrys Assistant Service Manager, you can expect to cover a wide range of tasks to support the Manager ensuring accurate recording of all daily operating controls and KPIs. Making sure tools, equipment and other dealership assets are controlled and used effectively.

About you:

• You will have good communication skills with the ability to listen to our customers’ needs and take pride in engaging with people and with a passion for delivering outstanding service.
• Care passionately and commit to doing the right thing for our customers, treating them fairly.
• You will have a full UK Driving licence.

Why join Perrys?

At Perrys we pride ourselves on our People First culture; people are at the heart of everything we do. We are passionate about continuing to build an environment where everyone feels valued, understands their important contribution to the business and is able to reach their full potential. We are committed to being a diverse, inclusive employer.

Any applications will be 100% confidential. Perrys operates a blind CV process in the support of our diversity strategy and objectives. This practice means that recruiting managers are not provided with any personal data such as name, sex or age prior to the short-listing process in order to minimise any unconscious bias.