Assistant Retail Manager - Newry

Marie Curie UK; Belfast City District; On-site; GBP 12,491 - 15,267; Part time

Benefits offered by this job

25 days annual leave

Pension scheme (group) – employer-mand

Bike loan scheme

Eye care subsidy

Wellbeing programs

Training programmes

Bereavement & family benefits

Blue Light Card

Job summary

Marie Curie is seeking an Assistant Retail Manager for our Newry Store in Northern Ireland. This part-time role (21 hours per week) focuses on maximizing sales, delivering excellent customer service, and maintaining stock presentation and store cleanliness.

You will support the Retail Manager, coach volunteers and staff, and engage with the community to drive donations and repeat visits. Applicants should have retail experience, be 18+, and comfortable with cash handling.

Qualifications

• Previous retail experience, preferably in fashion/clothing.
• Experience of cash handling and financial management procedures (including completion of sales records).
• Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
• Ability to work well both independently and as part of a team.
• Good organisational skills and the ability to prioritise workload, balancing competing demands.
• Understanding of health and safety procedures in a retail environment.
• Experience in managing and motivating volunteers is desirable.
• Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Responsibilities

• Assist Retail Manager to maximise sales through high display standards and proper stock rotation.
• Monitor merchandising trends and competition.
• Maximise Gift Aid income and oversee display and administration of bought-in goods.
• Engage customers and coach volunteers and staff to encourage add donations and loyalty sign-ups.
• Engage with the community to drive repeat custom, stock donations, and volunteer recruitment.
• Support Retail Manager in recruiting and managing volunteers and ensuring adherence to Marie Curie procedures.
• In the Retail Manager's absence, assume store management and operations responsibilities.

Skills

Retail experience

Cash handling

Interpersonal skills

Teamwork

Organisational skills

Health & safety

Volunteer management

18+ age requirement

Job description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.

Job Description

• Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
• Merchandising awareness and making sure you are keeping up to date with trends and competition.
• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on "Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
• Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
• In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Key Criteria

• Previous retail experience, preferably in fashion/clothing.
• Experience of cash handling and financial management procedures (including completion of sales records).
• Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
• Ability to work well both independently and as part of a team.
• Good organisational skills and the ability to prioritise workload, balancing competing demands.
• Understanding of health and safety procedures in a retail environment.
• Experience in managing and motivating volunteers is desirable.
• Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Please see the full job description here and our candidate pack here

For more information or an informal chat please contact [e-mail]

Additional Information

Vacancy type: Permanent, part-time

Location: Newry Store

Salary:£13,879.32, per annum + benefits

Hours per week: 21 per week

Closing date:13th July.

Benefits you'll love

• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone - staff and volunteers alike - supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at [e-mail].

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you - your experience, perspective and voice.