Assistant Retail Manager

Totaljobs Group Ltd; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to support daily operations and customer service. This hands-on role involves organizing donations, managing collections, and ensuring high standards in service delivery. With a strong focus on community engagement and sustainability, this position offers a unique opportunity to make a positive impact while enjoying a range of benefits, including a fantastic pension scheme and generous holiday entitlement. If you are resilient, supportive, and passionate about developing people, this role is perfect for you.

Benefits

Virtual GP Service

Fantastic Pension Scheme

26 Days Holiday Entitlement

No Evening or Sunday Working

Qualifications

• Excellent customer service skills are essential for this role.
• Ability to manage and train volunteers and staff effectively.

Responsibilities

• Support the manager in daily operations and customer queries.
• Organize donations and collections from various locations.

Skills

Customer Service Skills

Resilience

Adaptability

Team Management

Innovative Ideas

Job description

This job application is restricted to applicants in the UK only.

Do you want to work for a company that passionately cares about its colleagues, stakeholders, and the planet?

Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme, and a starting holiday entitlement of 26 days plus bank holidays?

Do you need a new challenge that not only helps you to develop your skills but is integral to the community?

Did we mention there is no evening or Sunday working too?!

Our managers lead from the front and take their colleagues and customers on an amazing journey!

Do you have excellent customer service skills, innovative ideas, and are dynamic by nature?

If this is you, read on!

As the Assistant Manager, you will be supporting the manager in the day-to-day running of all areas of the business. This will include receiving donations, as well as organising collections from private houses and other locations. All of which will be processed and delivered to local SA shops, sold on the premises, or redistributed. We will also be offering a repair and reuse service to the community, which helps divert as many unwanted goods away from landfill where practical.

This is a very 'hands-on' role, and you will be expected to respond to queries raised by customers, head office, and the team. On a regular basis, you will have the responsibility for opening and closing the centre and be involved in the ongoing recruitment and training of volunteers and staff.

If you:

• Are resilient, supportive, caring, hands-on, and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Want to make a positive change
• Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders, and ourselves
• Are adaptable; able to think on your feet
• Have a passion for developing people
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed, and be the best you can be

THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.