Assistant Retail Manager

Robert Dyas; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Manager to join their flagship store in Canary Wharf. In this dynamic role, you'll lead and inspire a team to deliver exceptional customer service while driving sales and managing store operations. With a focus on coaching and development, you'll foster a positive sales culture and empower your team to excel. This opportunity comes with fantastic training programs, career advancement potential, and a supportive team environment. Join a beloved brand that values your contributions and offers amazing perks, including generous discounts and a company pension scheme.

Benefits

Fantastic training programs

Mental health support

Ongoing incentives

Company pension scheme

Apprenticeship scheme

Generous discounts

Exclusive benefits hub

Qualifications

• Proven experience in customer service and team leadership.
• Ability to drive sales and manage operations effectively.

Responsibilities

• Lead and inspire the team to deliver exceptional customer service.
• Drive sales results and manage store operations within budget.

Skills

Customer Service

Team Leadership

Sales Management

Coaching and Development

Operational Management

Job description

This range is provided by Robert Dyas. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Become a Rising Star: Assistant Manager at Robert Dyas!

Ready to join a great management team, inspire customers, and shape the future of a beloved brand? Robert Dyas is looking for a passionate and driven Assistant Manager to join our flagship Canary Wharf store!

What you'll do:

• Lead and Inspire: Coach and motivate your team to deliver exceptional customer service, turning shoppers into loyal fans.
• Drive Results: Help the Store Manager achieve sales targets and KPIs, focusing on everything from customer satisfaction to efficient cost management.
• Customer Champion: Confidently handle customer feedback, turning challenges into opportunities to build loyalty. You'll empower your team to do the same.
• Sales Guru: Drive a positive sales culture, ensuring the team understands targets, excels at product knowledge, and proactively engages with customers to find the perfect solutions. Think upselling and promotions – we want you to be creative!
• Team Builder: Recruit, develop, and retain top talent who embody the Robert Dyas values. Foster a culture of coaching and growth within your team.
• Operational Ace: Manage store resources effectively, ensuring smooth operations within budget. Collaborate with other departments to tackle everything from stock management to employee relations.

What's in it for you:

• Invest in Your Future: We offer fantastic training programs to help you excel in your role and pave the way for career advancement. Want to grow into a Store Manager role? We'll support you!
• Be Part of Something Special: Join a supportive and dynamic team where your contributions are valued and you can truly make a difference.
• Well-being Matters: Access to mental health first aiders because your well-being is our priority.
• Rewards and Recognition: Ongoing incentives to celebrate your achievements and hard work.
• Secure Your Future: Company pension scheme.
• Learn and Grow: Apprenticeship scheme for continued professional development.
• Amazing Perks: Generous discounts at Robert Dyas and access to our exclusive benefits hub.

Who We Are:

Robert Dyas is a multi-channel retailer with nearly 100 stores across Southern England and a thriving online presence. For 150 years, we've been a trusted source for everything home and garden – from kitchenware and appliances to DIY essentials and outdoor must-haves.

We're in an exciting period of growth, expanding our e-commerce, marketing, and customer service to meet the demands of today's retail landscape. Join us and be part of our journey!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Management, and Customer Service

Industries

Retail