Assistant Retail Manager

Salvation Army Trading Company Ltd (SATCoL); Lincoln; On-site; GBP 25,000 - 30,000; Full time

Job summary

Le Salvation Army Trading Company Ltd recherche un Assistant Manager pour soutenir les opérations quotidiennes au centre de dons. Ce rôle axé sur le service client implique la gestion des dons, l'ouverture et la fermeture du centre, ainsi que la formation des bénévoles. Aucune expérience en soirée ou le dimanche est requise, et vous bénéficierez de nombreux avantages, y compris un excellent régime de retraite et des jours de congé généreux.

Benefits

Service de médecin généraliste virtuel

Excellent régime de retraite

Congés de 26 jours plus jours fériés

Qualifications

• Compétences excellentes en service client et capacité à former des bénévoles.
• Expérience souhaitée dans un rôle similaire.
• Capacité à s'adapter aux besoins d'une organisation en évolution.

Responsibilities

• Soutenir le manager dans les opérations quotidiennes du centre.
• Répondre aux requêtes des clients et coordonner les activités de collecte.
• Recruter et former des bénévoles et du personnel.

Skills

Service client

Innovation

Personnalité dynamique

Résilience

Adaptabilité

Passion pour le développement des personnes

Engagement envers l'environnement et la durabilité

Job description

Do you want to work for a company that passionately cares about its colleagues, stakeholders, and the planet?

Would you like to enjoy benefits such as a virtual GP service, a fantastic pension scheme, and a starting holiday entitlement of 26 days plus bank holidays?

Are you seeking a new challenge that helps develop your skills and contributes to the community?

And did we mention? There is no evening or Sunday working!

Our managers lead from the front, taking their colleagues and customers on an inspiring journey!

Do you have excellent customer service skills, innovative ideas, and a dynamic personality?

If this sounds like you, read on!

Check if your skills and experience match the requirements for this role, then apply with your CV below.

As the Assistant Manager, you will support the manager in the daily operations of all areas of the business. This includes receiving donations, organizing collections from private houses and other locations, and processing and delivering items to local SA shops, selling on the premises, or redistributing. We also offer a repair and reuse service to help divert unwanted goods from landfill.

This is a hands-on role where you will respond to queries from customers, head office, and the team. You will be responsible for opening and closing the centre and involved in recruiting and training volunteers and staff.

All key responsibilities and desirable skills are detailed in the Job Description available when you apply.

If you are:

• Resilient, supportive, caring, hands-on, and enthusiastic
• Supportive of delivering exceptional customer service
• Motivated to make a positive change
• Proud of maintaining high standards
• Adaptable and able to think on your feet
• Passionate about developing people
• Interested in the environment and sustainability
• Engaging, ambitious, and committed to excellence

Then SALVATION ARMY TRADING COMPANY LTD wants you!

Here's what some of our colleagues say:

'Working at SATCoL is incredibly rewarding. The organisation’s commitment to community impact and its supportive environment make every day fulfilling.' – LF, Donation Centre Manager

'SATCoL is caring and thoughtful. I receive great support and am proud to be part of this company.' – KB, Shop Manager

'Working for Salvation Army Trading Company is rewarding. Supporting humanitarian efforts and being part of a dedicated employer makes a real difference.' – GT, Sales Assistant/Driver

We are an equal opportunities employer and welcome applications from all sectors. Please note that this advert may close earlier than the stated deadline in exceptional circumstances.