Assistant Restaurant Manager

The Ivy Collection; Stratford-upon-Avon; In loco; GBP 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Variable tronc

Staff discount

Gift vouchers

Career development

Free staff meals

Holiday allowance

Retail & wellness discounts

Descrizione del lavoro

The Ivy Collection in Stratford-upon-Avon is seeking an Assistant Restaurant Manager to lead floor operations with energy and precision. You will drive exceptional guest experiences, manage a team, and uphold the brand's standards in a fast-paced, high-volume environment.

Ideal candidates have 2+ years in a similar role, excellent English, and a passion for service. The role offers competitive hourly pay, staff benefits, and opportunities for development within our expanding collection.

Competenze

• 2+ years of experience in this position.
• Excellent English language skills.
• Friendly, professional with charisma and flair.

Mansioni

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• Ensure the efficient flow of service during service periods while upholding service standards.
• Provide friendly, courteous, and professional service at all times.
• Manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

Conoscenze

Floor management

Customer service excellence

Team leadership

English fluency

Descrizione del lavoro

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We’re searching for a passionate Assistant Restaurant Manager.

This is a great opportunity to join a dynamic and supportive team and become part of something special.

Benefits & rewards:

• Competitive Industry pay (based on hourly & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Assistant Restaurant Manager:

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• To ensure the efficient flow of service is met during service periods whilst adhering to our service standards.
• To provide friendly, courteous, and professional service at all times
• To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

About you:

• You have 2 year + of experience in this position
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are a real team player
• You are friendly and professional with plenty of charisma and flair

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.