Assistant Restaurant Manager

Mandarin Oriental; London; On-site; GBP 30,000 - 50,000; Part time

Job summary

An established industry player is seeking an Assistant Restaurant Manager to join their dynamic team in London. This role offers the opportunity to thrive in a luxury hospitality environment, focusing on exceptional service and team collaboration. You will oversee daily operations, ensuring a high standard of service while fostering a positive work atmosphere. The position requires flexibility with shifts, providing a unique chance to develop your career in a prestigious setting. Join a team that values integrity, respect, and personal growth, and be part of a company committed to excellence in the hospitality industry.

Benefits

Complimentary hotel stays

Health & wellness programs

50% discount on F&B & Spa

Increased holiday entitlement

Free meals on duty

Employee recognition programs

Access to discounts with retailers

Paid charity day

Cycle to work scheme

Recruitment referral bonus

Qualifications

• Previous management experience in a food & beverage environment.
• Excellent communication skills and guest-focused attitude.

Responsibilities

• Maintain high standards of service and productivity in the restaurant.
• Assist with administrative duties and employee development.

Skills

Management Experience

Customer Service

Attention to Detail

Team Leadership

Education

Hospitality Management Degree

Job description

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39 hours, 5 days per week

Mandarin Oriental Hyde Park is looking for an Assistant Restaurant Manager to join our Rosebery team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

ASSISTANT RESTAURANT MANAGER, ROSEBERY

39 hours, 5 days per week

Mandarin Oriental Hyde Park is looking for an Assistant Restaurant Manager to join our Rosebery team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As an Assistant Restaurant Manager at Mandarin Oriental Hyde Park, London, you will be responsible for:

• Ensure to maintain a personal attitude of a high standard and quality, which produce efficiency, and productivity of the restaurant department.
• To be in total control of service, knowing the allocation of staff on duty, always using correct table number and position numbers. To ensure that the station is never left unsupervised by the supervisor. To communicate with other Supervisors and Manager when leaving the floor.
• To work with your Manager regarding employee development in order to promote a climate of enthusiasm and encouragement. Maintain staff efficiency and morale in the restaurant at the highest level.
• To assist the Restaurant in handling administrative duties (ie: holidays, rotas) in compliance with company policies and procedures.
• . To participate in head of department employee meetings to discuss and solve challenges as well as to establish strategies for improvement and development.
  
  

As an Assistant Restaurant Manager, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening shifts (including weekends and bank holidays), so flexibility is required where applicable.

To be a successful Assistant Restaurant Manager candidate, you must have previous management experience working in a food & beverage environment, ideally in a high-end, luxury establishment. You will be guest focused, an excellent communicator and possess high levels of attention to detail.

Our Commitment To You

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 50% F&B & Spa discount on property
• Special MO discounted rate at Anytime Fitness gyms across the world (£30 per month or £300 per annum)
• Complimentary Westfield Healthcare cash plan, children added at no extra cost
• Colleague Experience Stay in-house with breakfast included upon completed probation
• Friends & Family hotel rate and Spa discount
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Season ticket loan & cycle to work scheme
• £750 recruitment referral bonus
• Free meals on duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• Subsidized podiatry sessions with our incredible Bastien pedicurists
• Free Life Assurance benefits whilst in service
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Social, wellbeing, charity, and sporting events throughout the year
  
  

SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON

Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We’re Fans. Are you?

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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