Assistant Restaurant Manager

Hilton Worldwide, Inc.; London; On-site; GBP 34,000 - 40,000; Full time

Job summary

Join a renowned establishment as an Assistant Restaurant Manager, where you will oversee the dynamic Food and Beverage operations within a historic London hotel. This role offers a unique opportunity to blend classic British dining with modern flair, ensuring exceptional service and quality. With a focus on team development and customer satisfaction, you will play a vital role in creating memorable dining experiences. Embrace the chance to grow your career in a supportive and inclusive environment, where every day brings new challenges and rewards, making a significant impact on guests' experiences.

Benefits

Smart uniform provided and laundered

Free and healthy meals when on duty

Career growth opportunities

Personal Development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Discounted dental and health cover

Modern Team Member areas

Qualifications

• Experience in organizing food and beverage service in various outlets.
• Ability to supervise and develop team members.

Responsibilities

• Oversee Food and Beverage operations to ensure quality and service.
• Manage customer flow and interactions during service.
• Handle customer inquiries professionally.

Skills

Food and Beverage Service Management

Team Supervision

Customer Service

Sales Maximization

Education

Experience in Food and Beverage Service

Supervisory Experience

Job description

Job Description - Assistant Restaurant Manager (HOT0BKMV)

Job Number:

HOT0BKMV

Work Locations

The Waldorf Hilton, London Aldwych, London WC2B 4DD

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always bring all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: “To share the light and warmth of hospitality”.

Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotel’s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of London’s history with every bite.

Salary: £34,755 a year + Service charge

A WORLD OF REWARDS

• Smart uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career: your next position could be as a Food and Beverage Team Leader or Restaurant Supervisor
• Personal Development programs designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member areas

Role Overview: An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Café, and Room Service, ensuring high standards of quality and service.

What will I be doing?

As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Café, and Room Service to ensure quality and service by performing the following tasks to the highest standards:

• Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
• Ensure Team Members maximize all sales opportunities
• Ensure Team Members consistently maintain brand standards and high levels of customer service
• Handle all customer inquiries in an appropriate and professional manner
• Accurately manage all transactions during service
• Manage Team Member schedules, stock, and wastage levels

What are we looking for?

An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in organizing food and beverage service in a range of outlets
• Experience in supervising a team
• Flexibility to respond quickly and positively to a range of work situations
• A passion for developing others to be part of a winning team

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, every job makes the stay.