Assistant Restaurant Manager

TN United Kingdom; Lisburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Restaurant Manager to lead a dynamic team in delivering exceptional dining experiences. This role involves overseeing both kitchen and front-of-house operations, ensuring compliance with health and safety regulations while managing stock effectively. The ideal candidate will possess a passion for hospitality, strong commercial awareness, and the ability to coach and motivate teams. Join a thriving and diverse culture that values teamwork and continuous improvement, while enjoying generous employee benefits and development opportunities.

Benefits

Generous annual leave

50% off in Restaurants

25% off in Garden Centre

10% off in food halls

Financial wellbeing support

Confidential support services

Development opportunities

Qualifications

• Proven restaurant management experience with a passion for hospitality.
• Ability to coach teams and ensure compliance with health and safety.

Responsibilities

• Oversee restaurant operations, ensuring customer satisfaction and safety.
• Manage stock and collaborate with central support for smooth operations.

Skills

Restaurant Management

Customer Service

Stock Control

Health & Safety Compliance

Team Leadership

Commercial Awareness

Job description

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Our Assistant Restaurant Managers play an essential role in delivering an exceptional experience across our Restaurants – delivering tasty food, maintaining operational standards, smashing commercial targets, and ensuring food hygiene, whilst assisting the Restaurant Manager.

Responsibilities

• Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house
• Lead an engaged team focused on delivering a great customer experience
• Ensure strict compliance with health and safety regulations at all times
• Manage stock effectively to minimise wastage and ensure the kitchen has everything needed to serve customers
• Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas
• Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvements
• Collaborate with the Garden Centre Management team to ensure a safe working environment, a commercially successful store, and a positive workplace for colleagues

Who we are looking for

• Passion for hospitality with proven restaurant management experience
• Commercial awareness, including understanding budgets and profitability through sales and efficiency improvements
• Experience in stock control and adherence to health & safety regulations
• Ability to identify training needs and coach teams to deliver first-class customer service and maintain safety standards
• Adaptability to changing priorities, workload, and regulations
• Positive attitude in managing change, leading teams with care and motivation
• Alignment with our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus

What we offer

• Generous annual leave entitlement with flexible holidays
• Uncapped store discounts: 50% off in Restaurants, 25% off in Garden Centre, 10% off in food halls
• Access to Wagestream for financial wellbeing support, including early earnings, savings, and advice
• Support from Retail Trust, including confidential support, virtual GP, counselling, and retail rewards
• Development opportunities via Dobbies Academy and eLearning platforms
• A thriving, passionate, diverse culture committed to customer service

About Us

Founded in 1865 by James Dobbie, Dobbies is the UK's only garden centre retailer with stores across all nations. We celebrate garden living year-round through our products, concessions, and services. Many stores feature a restaurant or coffee shop, offering a relaxed environment for customers. We host community events and support a national charity. We are dedicated to being a great place to work, fostering a collaborative environment where colleagues can thrive and succeed.