Assistant Restaurant Manager

Bents Garden & Home; Glazebury; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

30 days holiday

Onsite parking

Staff discount

Pension

Birthday leave

Training & development

Job summary

Bents Garden & Home in the UK is seeking an Assistant Restaurant Manager to lead our Front of House team, coaching and motivating a 100+ strong staff across seven dining locations and to deliver outstanding service to over 1,000 customers daily.

This family-run business, founded in 1937, offers competitive pay (£34,000 per annum), 30 days holiday (plus bank holidays), free onsite parking, staff discounts and a vibrant, fast-paced environment where your leadership and customer focus will shine.

Qualifications

• At least 2 years of experience managing a large team in a fast-paced environment.
• Strong ability to work in a very fast paced, pressurised environment to drive sales and deliver exceptional service.
• Excellent customer service skills, maintaining professionalism in any situation.
• Flexible approach to tasks and changes, always open to new challenges.

Responsibilities

• Leading and mentoring the team (team size 100+), working alongside the Dining Management team.
• Oversee the daily operations across the 7 dining locations, seating over 1000 customers.
• Ensure customers receive outstanding service that exceeds expectations.
• Monitor and maintain health and safety standards.

Skills

Team leadership

Coaching & development

Customer service

Hospitality

Operations management

Job description

Join as our Assistant Restaurant Manager - Lead, Inspire, and WOW!

Are you ready to lead an amazing team, create unforgettable experiences, and bring your passion for food and service to life? We’re looking for an Assistant Restaurant Manager to join our vibrant Dining Team and make every shift count!

Why you'll love this Assistant Restaurant Manager role:

• Full-time hours with a great work life balance with only one evening shift (only until 9pm March to October!) and alternating weekends.
• Competitive pay at £34,000 per annum.
• Increased holiday allowance and birthday leave!
• A fun and fast-paced team environment that loves to make every shift an exciting challenge.

Your role as Assistant Restaurant Manager:

As our Assistant Restaurant Manager at Bents, you’ll be the heart of our Front of House team, working closely with the Dining leadership team to ensure everything runs like clockwork. Your role will be all about coaching, developing, and motivating your team to deliver exceptional service to our customers, while overseeing daily operations across multiple dining locations.

Key Responsibilities:

• Leading and mentor the team (team size 100+), working alongside the Dining Management team.
• Oversee the daily operations across the 7 dining locations, seating over 1000 customers.
• Ensure customers receive outstanding service that exceeds expectations.
• Monitor and maintain health and safety standards.
• Work efficiently and make things happen in a fast-paced environment.

We’re seeking someone with a passion for hospitality, excellent service, a drive to succeed, and a love for people. You should be friendly, customer-focused, and have a positive attitude.

• At least 2 years of experience managing a large team in a fast-paced environment.
• Strong ability to work in a very fast paced, pressurised environment to drive sales and deliver exceptional service.
• Excellent customer service skills, maintaining professionalism in any situation.
• A flexible approach to tasks and changes, always open to new challenges.
• The ability to stay calm and focused under pressure, whether it's handling a rush of customers or navigating a challenging situation, ensuring everything runs smoothly.

Who Are Bents?

We are a family-run business with a proud heritage and a passion for delivering quality, innovation, and exceptional experiences. Since our beginnings in 1937, we've grown into a unique destination offering everything for your Garden & Home, alongside award-winning Dining Facilities with over 1,000 seats.

At Bents, we’ve always followed our passions, embraced innovation, and taken bold steps forward. That spirit continues today — from exclusive lifestyle products to unforgettable festive experiences, we’re constantly evolving.

We’re proud to have built a reputation for quality, experience and innovation, and equally proud to have been recognised as a Great Place to Work - for the second year running.

When you join Bents, you're becoming part of the team, from your very first day, you'll feel valued, supported, and truly part of something special.

Why work with us?

• 30 days holiday (including bank holidays) - and it goes up to 34 days with length of service.
• Free onsite parking.
• Colleague discount (and special family & friends discount days).
• Health medical cash back scheme for you.
• Long service awards.
• Birthday leave.
• Company pension scheme.
• Recognition schemes.
• Free events for you and your family.
• Cycle-to-work scheme.
• Discounted gym membership.
• Training and development opportunities.
• Plus loads more!

If you're a natural leader with a passion for food, service, and creating WOW moments for customers, we want you on our team!