Assistant Rental Manager

Inspiring Search; Leicester; On-site; GBP 30,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Rental Manager to oversee the rental operations of a diverse fleet of commercial vehicles. This dynamic role requires a proactive individual who thrives in a fast-paced environment and is not afraid to engage directly with the team and vehicles. You will be instrumental in ensuring that all logistical processes run smoothly, from managing rental agreements to motivating your team. If you are a strong communicator with excellent leadership skills and a passion for customer service, this is the perfect opportunity to advance your career in a supportive and people-focused company.

Benefits

25 days holiday rising to 28

Life assurance

Ability to buy or sell holidays

Qualifications

• Experience in commercial vehicle environment and rental management is preferred.
• Strong leadership and organizational abilities are essential.

Responsibilities

• Manage logistical aspects of rental operations for a diverse fleet of vehicles.
• Motivate and develop team members through effective coaching.

Skills

Communication Skills

Leadership

Organizational Skills

Problem-Solving

Interpersonal Skills

Education

Full UK Driving Licence

Tools

Microsoft Office

Job description

We are looking for an Assistant Rental Manager who will initially be based out of our site in Leicester but would need to be willing to move around our depots in Nottingham and Loughborough.

This is a fast-paced environment where no two days are the same. The right candidate needs to be proactive, a real self-starter and not be frightened to get out in the yard with the vehicles in all weathers.

The Company

Our client is a Transportation/Trucking business established in 1990. They promote a people-focused culture that nurtures and develops talent from within.

They operate in a competitive industry, and it is their team of people that sets them apart from the rest. Central to being able to deliver the highest levels of customer service and care is the ability of their people to deliver on their values – Passion, Proactive, Progressive and Committed.

The Role

As our Assistant Rental Manager, you will be responsible for managing all logistical aspects of the rental operation for a large diverse fleet of commercial vehicles operated by a large cross-section of business clients, working always to demonstrate a yes can-do culture.

Working closely with the Vehicle Movements Coordinator, you will ensure that our vehicles are delivered to our clients in a “ready to rent” condition ensuring that our customers' expectations are met each time.

We also thrive on creating a culture where people can flourish, so being able to motivate and develop the careers of your subordinates is vital. Managing and supporting the team through effective 1:2:1’s and appraisals or providing corrective coaching on a day-to-day basis is a key part of being successful in this role.

It’s a fast-paced environment, so your ability to think on your feet and manage and influence others is key to the success in this role.

Your Responsibilities

• Embed a robust ready to rent and yard check process for the rental department and ensure that this is continually monitored (R2R).
• For every rental agreement raised, ensure that evidence of vehicle compliance, a signed rental agreement, and a signed vehicle check sheet exists for every hire/de-hire.
• Proactively negotiate a bespoke solution to each rental request – seek first to understand the customer requirements and provide a solution that meets those requirements without sacrificing the company's priorities of profit margin or resources.
• Negotiate with suppliers for third-party resources where required e.g. cross-hire vehicles and ensure the costs are closely controlled and purchase invoices are processed in a timely manner.
• Challenge customer demands where necessary and resolve any queries or instances of customer complaint in a positive and effective manner.
• Work closely with the purchasing team to ensure that the onsite fuel tanks always hold an adequate stock and manage the reordering of fuel when necessary.
• Support the Rental Desk Operative in planning both scheduled and unscheduled maintenance ensuring our fleet remains compliant.
• Monitor and report on all vehicles off the road and take proactive responsibility to minimize downtime; vehicle availability is key to maintaining high levels of utilization.
• Collaborate with other departments to ensure disposals are made available and swapped out of the rental fleet in a suitable time.
• Work with our Accounts team to ensure that all sundry trading costs are accounted for and reconciled.
• Coordinate with our Fleet team to ensure replacement vehicles are made available to customers when needed.
• Have a big picture vision and understanding of our business and how decisions impact the wider team.

You will need

• Prior experience working within the commercial vehicle environment.
• Experience in vehicle Rental Management would be advantageous.
• Experience in managing a team in a fast-paced environment.
• Proficient user of Microsoft Office packages.
• Leadership and organizational abilities.
• Full UK driving licence.
• Experience in driving/transport and knowledge of legislation and requirements on the driving team.

To succeed, you will need to

• Be a great communicator, both verbal and written.
• Have strong interpersonal skills with the ability to motivate, coach and develop others.
• Embrace our ‘can do’ culture, taking responsibility and ownership.
• Demonstrate keen attention to detail.
• Take initiative and be proactive, always thinking ahead.
• Ability to multi-task whilst under pressure.
• Confidently collaborate and build excellent relationships with wider departments.
• Be considerate in your approach.
• Be passionate about driving your career.

What's in it for you?

• 25 days holiday rising to 28 during tenure with the ability to buy or sell holidays.
• Life assurance.

This is a full-time, permanent role paying £30K - £35K per annum.

The working hours are Monday to Friday 8:00am to 5:00pm inclusive of a 30-minute unpaid lunch break (42.5 hours per week).

Participation would be required in the rota systems for Saturdays.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service, Administrative, and General Business

Industries

Truck Transportation and Transportation, Logistics, Supply Chain and Storage