Assistant Reception Manager JSheekey London £20 -21 p/h (£12.76 plus tronc)

Caprice Holdings Ltd; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Dining discount

Early pay access

Enhanced leave

Cycle to work

Refer-a-friend bonus

Language classes

Private medical

Job summary

J Sheekey on Leicester Square seeks an energetic Assistant Reception Manager to support front‑of‑house operations and guest services, ensuring a seamless and memorable dining experience.

You will oversee reservations and the reception area, work with the management team on private events, and lead a welcoming guest journey from arrival to departure with strong organisational and interpersonal skills.

Qualifications

• Previous experience in receptionist or assistant manager role within the hospitality industry.
• Strong organizational and multitasking skills.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle guest interactions with professionalism.
• Familiarity with reservation systems and basic administrative tasks.

Responsibilities

• Oversee the reception area, managing reservations and coordinating with the front-of-house team.
• Open Table and/or Seven Rooms experience.
• Assist in ensuring a warm and welcoming atmosphere for guests from arrival to departure.
• Handle guest inquiries, providing information about the restaurant and assisting with special requests.
• Work closely with the management team to organize and execute private events and functions.
• Collaborate with other staff members to maintain an efficient and harmonious working environment.
• Support the Reception Manager in daily administrative tasks.

Skills

Organisational skills

Communication

Interpersonal skills

Multitasking

Hospitality mindset

Tools

OpenTable

SevenRooms

Job description

J Sheekey, an institution situated in Leicester Square, is an iconic seafood restaurant celebrated for its rich heritage, exceptional cuisine, and unwavering commitment to providing an extraordinary dining experience. With a history dating back to 1896, J Sheekey has been a favourite among Londoners, theatregoers, and seafood enthusiasts alike. Renowned for its impeccable service and a menu showcasing the finest seasonal seafood, J Sheekey continues to be a destination where tradition meets contemporary culinary excellence.

We are currently seeking a dedicated and energetic Assistant Reception Manager to join our dynamic team. As an Assistant Reception Manager, you will play a crucial role in supporting the front-of-house operations, ensuring the smooth flow of guest services, and contributing to the overall excellence of our dining experience. If you have a passion for hospitality, a strong work ethic, and are committed to delivering top-notch service, we invite you to be a valuable part of the experience.

Key Responsibilities:

• Oversee the reception area, managing reservations and coordinating with the front-of-house team.
• Open Table and/or Seven Rooms experience.
• Assist in ensuring a warm and welcoming atmosphere for guests from arrival to departure.
• Handle guest inquiries, providing information about the restaurant and assisting with special requests.
• Work closely with the management team to organize and execute private events and functions.
• Collaborate with other staff members to maintain an efficient and harmonious working environment.
• Support the Reception Manager in daily administrative tasks.

Requirements:

• Previous experience in a receptionist or assistant manager role within the hospitality industry.
• Strong organizational and multitasking skills.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle guest interactions with professionalism.
• Familiarity with reservation systems and basic administrative tasks.

Benefits:

• 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection
• Access to early pay, savings tools & financial coaching via Stream
• Enhanced maternity & paternity leave
• Cycle to work scheme and refer-a-friend bonuses up to £1,000
• English language classes, length of service awards & employee recognition bonuses
• Private medical and life insurance for senior leaders, life insurance for head office employees
• Employee Assistance Programme
• Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.