Assistant Property Manager Team Leader

Fexco; Salisbury; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in property management is seeking an Assistant Property Manager Team Leader to support and mentor a team. This role involves overseeing operations, ensuring compliance, and providing excellent service to clients. The position offers opportunities for professional growth in a hybrid working environment.

Qualifications

• Excellent communication and interpersonal skills required.
• Previous management experience essential.
• Ability to handle challenging situations and manage conflicting opinions.

Responsibilities

• Support and mentor Assistant Property Managers in daily tasks.
• Conduct morning team meetings and manage operations.
• Provide weekly updates on team performance and KPIs.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multi-tasking

Customer Focus

Time Management

Resilience

Motivational Skills

Education

Management Experience

Tools

QUBE

Dwellant

Job description

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Job Title: Assistant Property Manager Team Leader

Location: (hybrid)

Company: Remus

Type of Employment: Full Time, Permanent

About this Role:

As an Assistant Property Manager Team Leader within our Remus Property Management Team, your role will involve supporting and mentoring Assistant Property Managers in their daily responsibilities, including communications, maintenance tasks, and other duties. This position aims to deliver excellent service to our clients and collaborate with other departments. It offers opportunities for professional growth and team management experience. Your tasks will include supporting, mentoring, training, conducting 1-2-1s, motivating the team, and overseeing operations.

Main Duties & Objectives:

1. Conduct morning team meetings, support, and advise Assistant Property Managers.
2. Serve as the escalation point for queries and support for Senior Assistant Property Managers.
3. Ensure timely responses to queries.
4. Liaise between departments for support and guidance on property management responsibilities.
5. Update and support the wider team.
6. Ensure statutory compliance for training and development of Assistant Property Managers.
7. Schedule and oversee tasks assigned to the property management team.
8. Provide weekly updates on team performance, KPIs, and issues to management. Mentor and develop team members on relevant processes and procedures.
9. Manage Central Services team members, including 121s, and authorize leave and sickness absences.
10. Arrange regular meetings between Property Managers and Assistant Property Managers to foster collaboration and idea exchange.
11. Visit five regional offices twice annually to mentor and support teams.

Essential Skills:

• Excellent communication and interpersonal skills, both written and verbal.
• Ability to handle challenging situations and manage conflicting opinions.
• Organized and methodical approach.
• Strong multi-tasking and prioritization skills.
• High customer focus and effective time management.
• Previous management experience.
• Resilient, motivational, and adaptable to change.

Bonus Skills:

• Experience with QUBE or Dwellant.
• TPI qualification (ATPI).
• Relevant experience in block property management.

Fexco is an equal opportunities employer committed to fostering an inclusive work environment. We welcome applicants from all backgrounds and ensure fair consideration of each application.

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