Assistant Property Manager

Pinnacle Group Limited; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading UK housing provider seeks an Assistant Property Manager to support the Property Manager in managing a diverse portfolio of properties. This full-time, hybrid role requires strong communication and IT skills, with responsibilities including tenant repairs and property inspections. Join a values-driven organization committed to personal growth and community service.

Benefits

Maternity/paternity packages

Flexible working arrangements

Life assurance

Enhanced pension scheme

Private medical insurance

Cycle to work scheme

Retail discounts

Childcare assistance

Season ticket loans

Personal development plans

Qualifications

• Good understanding of build-to-rent and residential lettings.
• Ability to perform housing management tasks.

Responsibilities

• Support the Property Manager to meet targets.
• Manage tenant repairs and conduct property inspections.
• Assist with tenancy review paperwork.

Skills

Communication

IT Skills

Diary Management

Job description

Join to apply for the Assistant Property Manager role at Pinnacle Group Limited

Pinnacle Group Limited provided pay range

This range is provided by Pinnacle Group Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Pinnacle Group is looking to recruit an Assistant Property Manager to assist the Property Manager in providing a comprehensive housing management service for a multi-tenure site in Abbey Wood, comprising shared ownership and open market rent properties.

This is a full-time, hybrid role with working hours from Monday to Friday, 9 am to 5:30 pm.

You will be part of our Home team based in Abbey Wood. The Homes team manages a diverse portfolio of new and existing affordable homes nationwide, including Affordable and Social Rent, Shared Ownership, and Supported housing.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play.

We’re a people-first organization with a values-driven culture that has remained consistent for thirty years, focusing on how we treat our employees and customers.

Who We’re Looking For

We seek someone who, alongside the key criteria below, will align with our core values of Trust, Respect, Involve, Challenge, and Deliver Excellence. The candidate should be committed to maintaining the confidence of our clients and communities.

Key Responsibilities

• Support the Property Manager to meet targets within the KPI set in the contractual terms for the client, ensuring expectations are met or exceeded.
• Assist the Estate Manager with all property management duties, including void turnaround, processing renewals, and arranging inventory and check-out appointments.
• Manage tenant repairs, logging all repairs via the reporting system.
• Conduct property inspection visits and pre-checkout visits with tenants as required.
• Assist with tenancy review paperwork and general tenancy administration.
• Handle incoming and outgoing correspondence from residents, manage calls, and provide support as needed.

Key Requirements

• Good understanding of build-to-rent, residential lettings, and the property industry.
• Ability to perform housing management tasks, including voids, sign-ups, estate inspections, and reporting repairs.
• Strong communication skills.
• Excellent work and diary management skills.
• Proficiency in IT skills.

Our Offer

We value diversity and welcome applications from all backgrounds, especially those reflecting the communities we serve, including ex-armed forces personnel and their families.

As a colleague, you will be part of an inclusive culture with opportunities for personal growth through learning and development.

Our benefits include:

• Maternity/paternity packages
• Flexible working arrangements
• Life assurance
• Enhanced pension scheme
• Additional annual leave
• Private medical insurance
• Cycle to work scheme
• Employee assistance program
• Retail discounts
• Childcare assistance
• Season ticket loans
• Sick pay schemes
• Personal development plans
• Company car/car allowance
• Electric vehicle scheme

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Management