Assistant Property Asset Manager

Wellcome Trust; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

The Wellcome Trust is seeking a Property Asset Manager to join the Investments team, overseeing the South Kensington Estate and other assets in London. You will manage external agents, coordinate budgets, contracts, rent reviews and site inspections while ensuring compliance and high standards of service.

You will build effective relationships with residents, tenants and advisers, deliver safety and asset enhancement projects on time and within budget, and support governance with clear reporting

Qualifications

• Strong knowledge of property investment with focus on compliance, cost and long-term asset value.
• Excellent project management and organisational skills.
• Strong communication and negotiation skills with external partners.
• Analytical, detail-oriented, and rigorous approach to compliance and risk management.

Responsibilities

• Manage property enquiries and stakeholder relationships, acting as the first point of contact for residents, tenants and external stakeholders, triaging issues and building effective relationships with agents, suppliers and advisers.
• Support the day-to-day management of Wellcome’s property portfolio, coordinating actions, monitoring managing agent performance, and assisting with budgets, contracts, rent reviews, site inspections and service charge activities.
• Help ensure statutory and regulatory compliance, maintaining compliance records, supporting audits and reviews, monitoring key obligations, and escalating risks or issues where required.
• Coordinate property projects and improvement initiatives, working with contractors and consultants to help deliver safety, compliance and asset enhancement projects on time, within budget and to the required standards.
• Contribute to governance, reporting and oversight activities, preparing reports, tracking actions from meetings, supporting governance forums, and providing clear updates to the Property Investment Team and senior stakeholders.
• Work collaboratively to protect and enhance Wellcome’s property assets, promoting a positive experience for tenants, supporting the team’s objectives as a responsible landlord, and working in line with Wellcome’s policies, principles and ways of working.

Skills

Property investment knowledge

Project management

Communication

Negotiation

Analytical

Education

AssocRICS / MTPI or equivalent

Job description

Job Details

Closing date: Sunday, 4 October
Contract type: Permanent
Interview dates: 1st stage (from w/c 28th September) online/Remote; 2nd and 3rd stage: face to face (dates TBC)

About Wellcome Trust

The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We committed to spend £16bn in the ten years to 2032, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won’t be solved by science alone.

Where in Wellcome will I be working?

You will support the Residential and Commercial Asset Managers in ensuring that Wellcome Trust’s property portfolio is safe, compliant, and managed to the highest standards. This role is part of the Investments team, and you will be working on the Property Asset Management Team. This team is responsible for the South Kensington Estate which Wellcome has owned since 1995; various other residential and commercial assets in London and some farms in Cheshire.

What will I be doing?

The role will focus on tracking commercial outcomes and supporting the Asset Managers in their effective oversight of external managing agents, ensuring delivery aligns with Wellcome’s standards, values, and long‑term investment objectives.

Key Responsibilities

• Manage property enquiries and stakeholder relationships, acting as the first point of contact for residents, tenants and external stakeholders, triaging issues and building effective relationships with agents, suppliers and advisers.
• Support the day-to-day management of Wellcome’s property portfolio, coordinating actions, monitoring managing agent performance, and assisting with budgets, contracts, rent reviews, site inspections and service charge activities.
• Help ensure statutory and regulatory compliance, maintaining compliance records, supporting audits and reviews, monitoring key obligations, and escalating risks or issues where required.
• Coordinate property projects and improvement initiatives, working with contractors and consultants to help deliver safety, compliance and asset enhancement projects on time, within budget and to the required standards.
• Contribute to governance, reporting and oversight activities, preparing reports, tracking actions from meetings, supporting governance forums, and providing clear updates to the Property Investment Team and senior stakeholders.
• Work collaboratively to protect and enhance Wellcome’s property assets, promoting a positive experience for tenants, supporting the team’s objectives as a responsible landlord, and working in line with Wellcome’s policies, principles and ways of working.

Who is a good fit?

This role could be a great fit if you have experience or an interest in property investment and enjoy balancing multiple priorities in a fast‑paced environment. You'll be organised, detail‑oriented and collaborative, with the confidence to build relationships, manage projects, and help ensure compliance and risk are effectively managed across a diverse property portfolio. We welcome applicants from a range of backgrounds who are committed to continuous learning, take ownership of their work, and can remain positive and resilient when tackling challenges.

Qualifications

• Strong knowledge of property investment, with commercial awareness and an understanding of balancing compliance, cost, and long‑term asset value.
• Excellent project management and organisational skills, with the ability to prioritise across multiple workstreams.
• Strong communication and negotiation skills, able to influence external partners and clearly report to internal stakeholders.
• Analytical, detail‑oriented, and rigorous approach to compliance and risk management.
• Relevant professional qualification (e.g. AssocRICS, MTPI or equivalent) desirable, with a willingness to undertake further professional development and continuous learning.

Hybrid Way of Working

We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.

Diversity and Inclusion

Diversity and Inclusion is at the heart of everything we do. Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive.

We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long‑term condition. Please visit our website for more information on adjustments and accessibility, or contact us at [e-mail].

Eligibility & Security Requirements

Upon a conditional offer being made, the successful applicant for this position will be required to undertake a Basic Disclosure and Barring Service (or equivalent) criminal record check to disclose any ‘unspent’ criminal convictions or conditional cautions under the Rehabilitation of Offenders Act 1974. The criminal record check will not show anything that is ‘spent’. For further guidance on disclosure of criminal records please see this UK Government Guidance.