Assistant Operations Supervisor — Fast-Paced Logistics

Burch-Recruitment-Ltd; Alfreton CP; Vor Ort; GBP 17.000 - 19.000; Vollzeit

Zusammenfassung

ATA Sameday is seeking an Assistant Operations Manager to join our growing team in a hands-on operational role supporting the day-to-day running of our same-day delivery operation. You will work closely with drivers, depot teams, clients and senior management to keep the operation running smoothly, safely and efficiently.

If you enjoy a fast-paced environment, solving problems and working with people, this could be the perfect next step for you.

Qualifikationen

• Previous supervisory, team leader or management experience.
• Experience managing or supporting drivers.
• Strong communication and people-management skills.
• Excellent organisation and time-management skills.
• A proactive approach to problem-solving.
• The ability to stay calm and make decisions in a busy environment.
• Good IT and administration skills.
• A strong focus on customer service and operational performance.
• The flexibility to support the operation when needed.

Aufgaben

• Support the Operations Manager with the daily running of the operation.
• Manage and support drivers throughout the working day.
• Assist with driver planning, route allocation and daily schedules.
• Monitor driver attendance, performance and operational KPIs.
• Deal with driver queries and resolve operational issues.
• Manage delivery delays, failed deliveries and other day-to-day challenges.
• Communicate with clients, drivers and internal teams.
• Support driver onboarding, inductions and training.
• Ensure company processes, health & safety and compliance standards are followed.
• Assist with reporting, investigations and performance management.
• Identify areas for improvement and help implement practical solutions.
• Provide support and cover for the Operations Manager when required.

Kenntnisse

Supervisory experience

Driver management

Communication

Organisation

Problem-solving

Tools

IT skills

Administration skills

Jobbeschreibung

ATA Sameday is seeking an Assistant Operations Manager to join our growing team in a hands-on operational role supporting the day-to-day running of our same-day delivery operation. You will work closely with drivers, depot teams, clients and senior management to keep the operation running smoothly, safely and efficiently.

If you enjoy a fast-paced environment, solving problems and working with people, this could be the perfect next step for you.