Assistant Operations Manager - NE South

NHS Jobs; Tees Valley; In loco; GBP 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

NHS Jobs in the Tees Valley area is seeking an experienced Operations/Clinical Services Manager to lead and support clinical services staff locally. You will ensure day-to-day operational efficiency, adherence to policies, rostering, and resource management while driving service improvements in partnership with health bodies.

The role involves coordinating multiple contracts, handling data and consent processes, and collaborating with HR for staff matters.

Mansioni

• Managing clinical services support staff in the locality.
• Ensuring staff follow SOPs and company policies in a positive and supportive way.
• Co-ordinating rostering and deployment to meet contract delivery and targets.
• Assisting Operations manager with controlling expenditure and resources within tight budgets.
• Supporting locality team in implementing services and participating in related activities.
• Handling conflicting priorities, balancing them, and finding appropriate solutions.
• Co-ordinating premises, equipment and supplies.
• Supporting service monitoring, reporting, and continuous improvement activities.
• Delivering effective service across all contracts in partnership with PHE, Health Protection teams and Commissioners.
• Leading on data retention, e-consent, SystemOne, paper consent, and scanning retention/disposal.
• Addressing HR issues with Operations manager and HR department per policies.
• General office housekeeping and management of deliveries; manual handling training required.

Descrizione del lavoro

• Managing clinical services support staff in the locality. Ensure staff are supported appropriately to ensure that the locality is effective, providing practical help in solving day to day issues. With complex or unusual situations being escalated to the Operations Managers
• Ensure staff follow all Standard operating procedures and company policies, in a positive and supportive way
• Ensuring staff rostering and deployment is appropriate to contract delivery and organizational targets.
• Assist the Operations manager in controlling expenditure and resources within tight budgets, feeding into the monthly updates on the performance management of projects. Ensure that necessary action is taken to achieve contract compliance
• Work with the locality team to support the implementation of services, participating in associated activities as required
• Deal with sometimes conflicting priorities and pressures from all sides, balance these priorities and find appropriate solutions
• Co-ordinate resources such as premises, equipment and supplies
• Support the Operations manager and Clinical Services Manager in service monitoring and reporting, delivery of service change and contribute to continuous improvement activities and service innovation
• Support all Clinical Services contracts to ensure effective delivery across all contracts, improving the quality and uptake at a local level in partnership with PHE, Health Protection teams and Commissioners.
• Lead on data retention in the locality and the use of e-consent, SytemOne, the use of Paper consent and the scanning retention and disposal
• Deal with Human resources issues with the Support of the Operations manager and HR department and will include investigations as laid down in company policies.
• General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.