Assistant Operations Manager

Amey; Glasgow; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Company car/Car allowance

Pension scheme

Flexible benefits package

Training and leadership development

Employee assistance programme

Job summary

Amey is seeking an Assistant Operations Manager for the Glasgow Schools Account to lead a ~50-strong cleaning team and ensure high standards of service delivery across multiple schools. The role involves supporting the Operations Manager, driving engagement, and maintaining contractual KPIs within a dynamic education environment.

We welcome applicants with strong leadership, stakeholder management, and communication skills, plus an IOSH Managing Safely qualification or willingness to obtain.

Qualifications

• Strong people management and leadership skills.
• Experience managing large operational teams within facilities/cleaning or soft services.
• Experience with attendance, welfare and employee relations.

Responsibilities

• Support the Operations Manager in the day-to-day running of the Glasgow Schools Account.
• Lead and develop a team of approximately 50 cleaning operatives, ensuring engagement and service delivery.
• Drive operational excellence across multiple school sites, meeting KPIs and contracts.
• Build strong relationships with school leadership teams and key stakeholders.
• Conduct regular audits and inspections to maintain quality standards.
• Support workforce planning, recruitment, training and deployment.

Skills

People management

Leadership

Stakeholder management

Communication

Organisational skills

Driving licence

Education

IOSH Managing Safely qualification

Job description

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Location: Glasgow Schools Account (Site Based)
Contract Type: Multiple Opportunities Available - Permanent & Fixed Term Contracts
Salary: Competitive Salary + Company Car/Car Allowance
Hours: 37.5 hours per week
Shift Pattern: Monday to Friday, with flexibility required to meet business needs.

Join Our Team

We are excited to offer a number of fantastic opportunities for Assistant Operations Managers to join our Glasgow Schools Account.

This is a key leadership role supporting the day-to-day delivery of Facilities Management services across a portfolio of schools in Glasgow. Working alongside the Operations Manager, you will play a vital role in ensuring high standards of service delivery, customer satisfaction and operational excellence across our education estate.

Leading a workforce of approximately 50 cleaning colleagues, you will help create safe, clean and welcoming environments for students, staff and visitors. This is an excellent opportunity for a people-focused leader who enjoys building high-performing teams, improving service standards and making a real difference within local communities.

What You Will Do

• Support the Operations Manager in the day-to-day running of the Glasgow Schools Account.
• Lead and develop a team of approximately 50 cleaning operatives, ensuring high levels of engagement, performance and service delivery.
• Drive operational excellence across multiple school sites, ensuring contractual standards, KPIs and compliance requirements are consistently achieved.
• Build strong relationships with school leadership teams and key stakeholders, acting as a trusted operational partner.
• Conduct regular audits, inspections and reviews to maintain quality standards and identify opportunities for improvement.
• Support workforce planning, recruitment, training and resource deployment to ensure effective service delivery across the account.

What You Will Bring

• Strong people management and leadership skills.
• Experience managing large operational teams within a Facilities Management, Cleaning or Soft Services environment.
• Proven ability to manage attendance, welfare, employee relations and performance matters.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Full UK Driving Licence.
• Cleaning or Facilities Management background.
• Experience working within education, PFI or public sector environments.
• IOSH Managing Safely qualification or willingness to obtain.
• Experience working within KPI and SLA-driven contracts.

Behaviours

• Collaborative and supportive leadership style.
• Customer focused approach.
• Proactive and solutions orientated.
• Accountable and results driven.
• Adaptable to changing operational demands.

Inclusive Hiring

At Amey, we recognise that no candidate will meet every requirement. If you have most, but not all, of the skills and experience listed above, we would still love to hear from you. We may be able to provide development and training to support your growth and career progression.

Security Clearance

Due to the nature of this role within an education environment, successful candidates will be required to complete the appropriate pre-employment screening and obtain anPVG check.

Why Join Amey?

At Amey, we're committed to supporting our people to thrive.

When you join us, you'll benefit from:

• Competitive salary and company car/car allowance.
• Career development and progression opportunities across the wider Amey business.
• Access to training, professional qualifications and leadership development programmes.
• Company pension scheme.
• Flexible benefits package.
• Employee assistance programme and wellbeing support.
• Access to a range of employee discounts and rewards.

You’ll be joining an organisation that delivers critical services across the UK and is committed to creating sustainable infrastructure and places that improve everyday life.

About Amey

Amey is a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Working for public and private sector customers, we deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Our people are driven by a shared purpose to create better places to live, work and travel. By combining exceptional expertise with a commitment to innovation and sustainability, we help our clients deliver lasting positive change for the communities they serve.

Diversity, Inclusion & Accessibility

At Amey, we are committed to Inclusion and Diversity. We welcome applications from candidates of all backgrounds and are proud to be an equal opportunities employer.

As a Disability Confident employer, we are committed to creating an inclusive recruitment process and working environment. If you require any adjustments during the application or interview process, please let us know and we will be happy to support you.