Assistant Operations Manager

The Menu Partners; Bicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A diverse food business in the UK is seeking a talented Night Operations Administrator for their Bicester depot. This full-time position focuses on supporting warehouse operations, including order processing and client communication. The ideal candidate will have experience in a fast-paced environment, strong communication skills, and proficiency in Microsoft Word and Outlook. Benefits include company pension, discounted food, and an employee discount programme.

Benefits

Company pension

Discounted or free food

Employee discount

Free parking

Health & wellbeing programme

Life insurance

On-site parking

Referral programme

Qualifications

• Experience in a similar fast-paced work environment.
• Ability to work independently and as part of a team.

Responsibilities

• Receiving and processing telephone and electronic orders.
• Assisting the Operational Manager with support in daily operations.
• Preparing client reports.
• Handling client complaints and enquiries.
• Organizing deliveries to clients.
• Overseeing the order process journey.
• Assisting and communicating with transport departments.

Skills

Customer service experience

Excellent communication skills

Attention to detail

Ability to prioritize

Tools

Microsoft Word

Microsoft Outlook

Job description

The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food. Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight, our Private Jet catering business along with two farm shops, a pub and so much more.

As we continue to grow and expand, we are looking for a talented and driven Night Operations Administrator to join our dynamic team. This is an amazing opportunity to be part of a new and exciting high-impact project that will shape the future of our partnerships with national clients in the food and hospitality sector of The Menu Partners.

*Please Note* THIS IS AN ON SITE ROLE BASED AT OUR BICESTER DEPOT FROM 21:00-06:00AM, Sunday-Thursday week 1 and week 2 Sunday-Friday reoccurring.

This Role

As our Nights Operations Administrator you will join our busy warehouse administrative team for an exciting new project in Bicester.

You will support all areas of production administration, including operational, commercial and development. We would like you to be a strong communicator, maintaining regular contact with both internal and external stakeholders.

Previous experience in customer service and intermediate computer skills are essential.

Key Responsibilities

• Receiving and processing telephone and electronic orders
• Assisting the Operational Manager with support in the daily running of the warehouse Operations
• Prepare client reports
• Handling client complaints and enquiries
• Organising deliveries to clients
• Overseeing the order process journey
• Assisting and communicating with Transport departments

What we are looking for

• Experience in a similar fast paced work environment
• Excellent telephone and face to face communication skills
• Meticulous attention to detail
• Ability to work efficiently both independently and as part of a team
• Ability to prioritise work
• Computer skills- Word and Outlook

If you are ready to be part of our growing team at The Menu Partners, we would love to hear from you!

Job Type: Full-time

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme