Assistant Night Manager

Moxy Manchester City Hotel; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel in Manchester is seeking a skilled manager to oversee operations and enhance guest experiences in a fast-paced setting. The role involves team management, customer service, and maintaining high standards of safety and hospitality. Ideal candidates will possess relevant management experience within the service industry and a passion for creating a welcoming atmosphere.

Qualifications

• Management experience within the service industry is essential.
• Experience of team management is required.
• Knowledge of property management and point of sales systems is a plus.

Responsibilities

• Assist the Night Manager with hotel operations and bar management.
• Create positive experiences for hotel guests.
• Promote and embody the Moxy brand.

Skills

Customer service

Team management

Problem solving

Tools

Property management system (Opera)

Point of sales systems (Micros)

Knowledge of Food Safety & Licensing laws

Job description

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KE Hotels have brought Marriott's newest hotel brand to Manchester,
transforming a former hat factory in the city's vibrant Spinningfields
district. Moxy is designed to capture the rapidly emerging next-generation
traveller combining stylish design, approachable service, latest technology and
an affordable price.

Job Profile:

We’re looking for adaptable problem solver who takes initiative to
ensure guests have a great experience & can manage a team in a fast-paced
service role, all while bringing the Moxy brand to life creating a fun &
relaxed environment that makes guests (& their dogs!) feel at home.

Main Roles & Responsibilities

• Assisting the Night Manager in the day-to-day operation of the hotel & bar
• Customer service, guest relations & creating positive guest
  experiences
• Being part of a team that delivers guests great service & embrace
  the Moxy style
• Managing & driving a successful bar that is central to the
  hotel operation
• Promote & support the Moxy brand
• Follow all food safety, licensing and health & safety policies
  to work safely

Useful Experience

• Must have management experience within the service industry
• Must have experience of team management
• Knowledge of a property management system such as Opera
• Knowledge of Point of sales systems such as Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel & travel industry

MORE INFORMATION

KE Hotels are a small, independent hotel owner and operator with three
properties in the UK. Our focus is on high quality, mixed-use services and
excellent levels of customer satisfaction.

MOXY Hotels is Marriott's youngest brand, which opened the first hotel
in Milan, Italy, September 2014. MOXY hotels are designed to capture the
rapidly emerging next-generation traveller. The brand combines contemporary,
stylish design, approachable service, latest technology and, most importantly,
an affordable price. It's the new way of travelling!

Moxy Manchester City

KE Hotels have brought Marriott's newest hotel brand to Manchester,
transforming a former hat factory in the city's vibrant Spinningfields
district. Moxy is designed to capture the rapidly emerging next-generation
traveller combining stylish design, approachable service, latest technology and
an affordable price.

Job Profile:

We’re looking for adaptable problem solver who takes initiative to
ensure guests have a great experience & can manage a team in a fast-paced
service role, all while bringing the Moxy brand to life creating a fun &
relaxed environment that makes guests (& their dogs!) feel at home.

Main Roles & Responsibilities

• Assisting the Night Manager in the day-to-day operation of the hotel & bar


• Customer service, guest relations & creating positive guest
  experiences


• Being part of a team that delivers guests great service & embrace
  the Moxy style


• Managing & driving a successful bar that is central to the
  hotel operation


• Manage hotel room inventory, payments, orders & accounts


• Promote & support the Moxy brand


• Follow all food safety, licensing and health & safety policies
  to work safely

Useful Experience

• Must have management experience within the service industry


• Must have experience of team management


• Knowledge of a property management system such as Opera


• Knowledge of Point of sales systems such as Micros


• Knowledge of Food Safety & Licensing laws


• Personal experience of travel & travel industry

MORE INFORMATION

KE Hotels are a small, independent hotel owner and operator with three
properties in the UK. Our focus is on high quality, mixed-use services and
excellent levels of customer satisfaction.

MOXY Hotels is Marriott's youngest brand, which opened the first hotel
in Milan, Italy, September 2014. MOXY hotels are designed to capture the
rapidly emerging next-generation traveller. The brand combines contemporary,
stylish design, approachable service, latest technology and, most importantly,
an affordable price. It's the new way of travelling!

Marriott
International Inc. is offering the most powerful portfolio in the industry, 30
brands and 8,000+ properties across 131 countries and territories give people
more ways to connect, experience and expand their world. Founded by J. Willard
and Alice Marriott, and guided by family leadership since 1927, their
principles remain embedded in the company’s culture and in everything we do
today. The company is headquartered outside of Washington, D.C. in Bethesda,
Maryland.