Assistant Night Manager

Valor Hospitality Partners, LLC; Exeter; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff discounts

Room discounts

Dining discounts

Free meals on duty

Cycle to work

Job summary

voco Zeal Exeter Science Park is seeking an Assistant Night Manager to deputise for the Night Manager and keep the hotel running smoothly through the night. If you have a strong background in front of house or reception operations and enjoy night shifts, this is a great fit.

You will oversee the night audit, health and safety checks, and guest requests with care, while delivering excellent service and clear handovers to the next shift. Opportunities for internal development are encouraged.

Qualifications

• Strong background in front of house or reception operations.
• Experience working night shifts preferred.
• Ability to manage night audit, health and safety checks, security walks, and guest requests with care.

Responsibilities

• Run the night audit and complete health and safety checks.
• Carry out night security walks and handle guest requests with professionalism.
• Provide clear handovers to the next shift and Duty Manager.

Skills

Front of house

Reception operations

Night shift experience

Guest service

Job description

Voco Zeal Exeter Science Park

£28,839 per annum/ £13.86 per hour, 40 hours per week over any 5 days.

Night owls wanted.

Got a strong background in front of house or reception operations, but prefer working the night shift? We're looking for an Assistant Night Manager to deputise for the Night Manager — making decisions, solving problems, and keeping the hotel running smoothly through the night.

The Role

Your responsibilities will include running the night audit, carrying out health and safety checks, completing night security walks, and handling all guest requests with care and professionalism. Strong communication skills are essential, since detailed handovers to the incoming shift and Duty Manager are a key part of the role — alongside excellent customer service throughout your shift.

In this job, you'll create memories guests won't forget. It could also be your next step towards a Head of Department position — we actively encourage internal development and progression.

Sustainability at Our Core

Sustainability is central to who we are. Every team member is certified as "Carbon Literate", and we'll ask you to take part in Carbon Awareness training too. We expect everyone on the team to understand the impact of their actions on the environment, contribute to reducing emissions, and bring their own ideas to the table. You'll play a part in bringing our sustainability journey to life — for yourself and for our guests.

Working Hours

We're open 7 days a week, 365 days a year, so we need team members who can work flexibly across a range of shifts and days. We're generally busiest in the evenings and at weekends, but shift patterns and contracted hours can all be discussed at interview.

Supporting Your Hospitality Career Growth

• Nationally recognised apprenticeships, alongside our detailed brand training

• Internal development programmes, designed to support you as you grow within your role

• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated

About the Hotel

voco Zeal Exeter Science Park sits at the entrance of Exeter Science Park, home to the South West's leading science, technology, engineering, maths and medicine businesses. This premium 4-star hotel features 142 stylish bedrooms, a restaurant and bar showcasing local produce, a mini gym, gardens and versatile meeting space. The hotel is 100% electric, with a car park offering 12 EV charging points.

In Addition to Competitive Rates of Pay, We Also Offer

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast

• Discounted stays for friends and family

• 50% discount when dining in our restaurants and bars

• Free meals while on duty, keeping you well-fuelled

• Access to high‑street discounts on a range of shops, experiences and more

• Up to 40% savings on a wide range of bikes, with our Cycle to Work Scheme

• Generous refer‑a‑friend bonuses, starting at £250

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities — from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign

• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing

• Healthcare Cash Plan options, from just £5 per month

Fancy joining our team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.