Assistant Meetings & Events Manager

Dalata Hotel Group plc; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Dalata Hotel Group is seeking an Assistant Meetings & Events Manager in London, where you'll drive excellence in service and team performance. The role involves engaging with clients, supporting sales strategies, and fostering a positive team environment, all while enjoying numerous employee benefits.

Benefits

50% Off F&B in all properties

£60 employee rate on rooms

30% off Friends & Family rate

Performance-related bonus plan

Development Opportunities through Dalata Academy

Free employee meals on duty

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme

Staff Appreciation Initiatives

Qualifications

• Experience in hospitality leadership role required.
• Strong interpersonal skills essential.
• Ability to work collaboratively and professionally.

Responsibilities

• Support Director of Sales in achieving budget targets.
• Engage with clients professionally via phone and email.
• Ensure accurate sales records and website listings are maintained.

Skills

Leadership

Communication

Professionalism

Sales Strategies

Team Collaboration

Job description

Assistant Meetings & Events Manager

Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.

In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.

As Assistant Meetings & Events Manager, your aim of this role is to maintain high standards of product and service, fostering a positive image for our guests and driving excellence across operations.

Benefits

• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata hotel
• 30% off Friends & Family rate SAYE (Save As You Earn Scheme
• Pension access (Ask your HR Manager for local pension information)
• Performance-related bonus plan
• Development Opportunities through our Dalata Academy to support your career journey
• Free employee meals on duty
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Responsibilities:

• Support the Director of Sales in achieving and exceeding departmental budget targets through effective reporting and monitoring systems.
• Engage with clients via phone and email, representing our company in a professional and friendly manner.
• Understand pricing strategies to maximize average room rates and ensure competitive positioning.
• Maintain accurate records and correspondence, updating files regularly to reflect current information.
• Ensure third-party website listings are up to date to optimize sales opportunities.
• Collaborate with various departments to meet requests and participate in Head of Department meetings as needed.
• Build and maintain effective relationships with colleagues and managers, fostering a positive work environment.
• Stay informed about hotel facilities and promotions, promoting them at every opportunity.
• Participate in training programs, job chats, and performance appraisals to ensure continued professional development.
• Handle complaints with care and professionalism, reporting to the Duty Manager when necessary.
• Facilitate excellent communication between the Sales and Operations teams.
• Keep the team updated on new conference and events packages, making information readily accessible.

About us

Dalata Hotel Group – We bring theheartof hospitalityto every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.