Assistant Meeting and Events Operations Manager

Malmaison; Bristol; On-site; GBP 15,570 - 22,175; Full time

Job summary

Hotel du Vin in Bristol is seeking an Assistant Meetings & Events Operations Manager to lead on‑the‑floor event delivery. This hands‑on, highly active role requires strong team leadership and a passion for hospitality to ensure flawless service from setup to breakdown.

You will oversee conference spaces, manage guest experiences, and coordinate closely with front‑of‑house leaders to maintain brand standards and drive repeat business.

Qualifications

• Experience in a similar operational role is beneficial.
• Great attitude, a warm smile and a genuine passion for hospitality are essential.

Responsibilities

• Take operational charge of conference and event spaces.
• Be the visible, face‑to‑face contact for Meetings & Events guests.
• Lead the team during event setup, service, and clear‑down.
• Ensure every detail is executed to brand standards throughout the day.
• Build strong guest relationships to encourage repeat business.
• Work closely with the Front Office Manager and Bar & Bistro Manager.
• Complete Duty Manager responsibilities as required.

Skills

Operational leadership

Team leadership

Hospitality

Live events

Job description

Assistant Meeting & Events Operations Manager, Hotel du VinRate of Pay / Hours: OTE of up to £13.70 per hour including Tronc and Retention BonusType of Contract: PermanentLocation: Avon Gorge Bristol

It’s all in the detail. From an intimate meeting for six guests to a 100‑cover wedding, you make every moment happen. We create memories our guests never forget - and as Assistant Meetings & Events Operations Manager, you’re right at the heart of bringing those experiences to life.

This is a fully hands-on, operational role. You won’t be sitting behind a desk - you’ll be on the floor, leading your team, ensuring rooms are set, service is flawless, and every guest feels looked after from the moment they arrive.

What you’ll be doing

• Taking operational charge of the conference and event spaces
• Being the visible, face‑to‑face contact for all Meetings & Events guests
• Leading the team during event setup, service, and clear‑down
• Ensuring every detail is executed to brand standards throughout the day
• Building strong guest relationships to encourage repeat business
• Working closely with the Front Office Manager and Bar & Bistro Manager
• Completing Duty Manager responsibilities as required

What we’re looking for

Experience in a similar operational role is beneficial, but a great attitude, a warm smile, and a genuine passion for hospitality are essential. You’ll thrive in a fast‑paced, physical environment and enjoy leading a team from the front.

This is not an office‑based events position. It is an active, on‑your‑feet, hands‑on operational role focused on delivering exceptional live event experiences.