Events Operations Lead — Hands-on Guest Experience

Malmaison; Bristol; On-site; GBP 15,570 - 22,175; Full time

Job summary

Hotel du Vin in Bristol is seeking an Assistant Meetings & Events Operations Manager to lead on‑the‑floor event delivery. This hands‑on, highly active role requires strong team leadership and a passion for hospitality to ensure flawless service from setup to breakdown.

You will oversee conference spaces, manage guest experiences, and coordinate closely with front‑of‑house leaders to maintain brand standards and drive repeat business.

Qualifications

• Experience in a similar operational role is beneficial.
• Great attitude, a warm smile and a genuine passion for hospitality are essential.

Responsibilities

• Take operational charge of conference and event spaces.
• Be the visible, face‑to‑face contact for Meetings & Events guests.
• Lead the team during event setup, service, and clear‑down.
• Ensure every detail is executed to brand standards throughout the day.
• Build strong guest relationships to encourage repeat business.
• Work closely with the Front Office Manager and Bar & Bistro Manager.
• Complete Duty Manager responsibilities as required.

Skills

Operational leadership

Team leadership

Hospitality

Live events

Job description

Hotel du Vin in Bristol is seeking an Assistant Meetings & Events Operations Manager to lead on‑the‑floor event delivery. This hands‑on, highly active role requires strong team leadership and a passion for hospitality to ensure flawless service from setup to breakdown.

You will oversee conference spaces, manage guest experiences, and coordinate closely with front‑of‑house leaders to maintain brand standards and drive repeat business.