Assistant Manager / Supervisor

Elite Associates; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Commission

Uniform benefits

Job summary

Elite Associates in Richmond (Greater London) seeks a commercially-minded Assistant Manager / Supervisor for a premium womenswear boutique. You will lead a small team, deliver bespoke shopping experiences, and drive sales while ensuring top-tier service and brand storytelling.

The role requires hands-on leadership, clienteling expertise and a genuine passion for contemporary fashion. Based in Richmond or nearby, you will nurture relationships with loyal clientele, maintain impeccable store

Qualifications

• Experience in premium designer or luxury womenswear retail.
• Supervisor/assistant manager experience and leadership.
• Strong people skills and ability to build relationships.
• Good eye for styling and contemporary fashion.
• Ability to hit sales targets and grow the business.
• Proactive, hands-on and store-ownership attitude.
• Based in Richmond or nearby South/West London.

Responsibilities

• Lead shop floor to deliver personalised shopping and drive sales.
• Support daily management of a six-person team.
• Nurture loyalty through clienteling and relationships.
• Bring collections to life with product knowledge and styling.
• Maintain store presentation and visual merchandising.
• Identify opportunities for growth through local networking.
• Collaborate with owner and contribute ideas.

Skills

People management

Sales targets

Clienteling

Styling

Visual merchandising

Premium boutique

Job description

Location: Richmond, South West London

Contract: Permanent, 37.5 hours per week

Salary: Approximately £30,000, depending on experience, plus commission and uniform benefits.

We are seeking a commercially minded Assistant Manager / Supervisor to join an independent womenswear boutique in the heart of Richmond. With a beautifully curated edit of contemporary designer fashion, the boutique brings together timeless style, understated luxury and considered design, creating a distinctive shopping experience for a loyal clientele who appreciate quality, craftsmanship and a personal touch.

This is an exciting opportunity for a hands-on fashion retail professional who loves building relationships, has a natural eye for styling and is ready to take ownership of a boutique, inspire a close-knit team and contribute to the continued success of an established independent business.

The Role

• Lead by example on the shop floor, delivering an exceptional, personalised shopping experience while driving sales and achieving commercial targets.
• Support the day-to-day management of a team of approximately six, fostering a positive, collaborative environment and maintaining high standards.
• Nurture the boutique’s loyal clientele through thoughtful clienteling, considered styling advice and meaningful, long-term relationships.
• Bring collections to life through strong product knowledge, effortless outfit building and engaging brand storytelling.
• Maintain impeccable store presentation and visual merchandising, ensuring the boutique reflects the quality and character of its collections.
• Identify opportunities to grow the business through client engagement, local networking and creative sales initiatives.
• Work closely with the business owner, bringing fresh ideas, taking initiative and helping shape the boutique’s ongoing success.

About You

• Previous fashion retail experience, ideally within a premium, designer or luxury womenswear environment.
• Experience at Supervisor, Senior Sales Associate or Assistant Manager level, with the confidence to lead and support a team.
• A natural people person who enjoys understanding clients, building genuine relationships and delivering thoughtful, personalised service.
• A strong eye for styling, with a genuine appreciation for contemporary design, timeless pieces and beautifully crafted fashion.
• Commercially driven, with the ability to achieve sales targets, recognise opportunities and contribute to business growth.
• Proactive, resourceful and hands-on, with the initiative and confidence to make the store your own.
• Polished, personable and passionate about creating an elevated shopping experience.
• Ideally based in Richmond or the surrounding South West or West London area, with an appreciation for the local community and clientele.

If you are passionate about fashion, thrive in an independent boutique environment and are ready to make your mark, this is an opportunity to play a meaningful role in a business where beautiful product, genuine client relationships and exceptional service sit at the heart of everything.