Assistant Manager (St Helens)

CANCER RESEARCH UK; St Helens; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Substantial retirement plan

Flexible leave allowance

Discounts on travel and technology

Gym membership

Confidential wellbeing support

Job summary

Cancer Research UK in St Helens is seeking an Assistant Shop Manager for the part‑time role (15 hours per week). You’ll support the shop manager and team to maximise income through people, resources and stock, acting as an ambassador for the charity.

The role includes merchandising, stock handling and delivering excellent customer service. Join a purpose‑driven team dedicated to beating cancer, with a competitive salary and benefits.

Qualifications

• Working knowledge of what makes great customer service.
• Experience in a lively and vibrant environment.
• Adaptability in changing situations and independence.
• Commercial awareness relevant to retail operations.
• Ability to build relationships and communicate effectively.
• Flexible to rota-based retail needs.

Responsibilities

• Support shop manager to guide and engage a diverse team.
• Oversee display, merchandising, stock management and shop standards.
• Lead by example with customer and supporter service.
• Help achieve targets for donated stock, cash and gift aid.
• Build relationships with local community and Cancer Research UK colleagues.
• Assist in organising fundraising events to meet targets.
• Ensure health and safety, safeguarding and HR policies are followed.
• Deputise for the shop manager in their absence.
• Handle manual tasks and physical duties as required.

Skills

Customer service

Team leadership

Lively environment

Adaptability

Commercial awareness

Communication

Job description

Assistant Manager (St Helens)

Endless pre-loved items. A talented team. One clear purpose.

RetailAssistantManager

£13.19 - £15.38per hourplus benefits

Reports to:Shop manager

Department:Trading

Contract:Permanent

Working hours:Part time 15 hours per week

Location:St Helens Shop

Closing date:27th September 202623:55

**The internal title for this role is Assistant Shop Manager.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UKis not able tooffer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.

• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.

• Leading by example and providing excellent customer and supporter service.

• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.

• Creating relationships with your local community and Cancer Research UK colleagues.

• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.

• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.

• Deputising for the shop manager in their absence.

• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Whatare you looking for?

• A working knowledge of what makes great customer service.

• Experience of working in a lively and vibrant environment.

• Adaptability in changing situations, including being able to work effectively independently.

• Commercial awareness.

• The ability to create relationships and communicate well.

• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

About Us

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research.

We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information.

We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.