Assistant Manager McDonald's

TN United Kingdom; Mansfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to join their vibrant team. This role serves as a gateway to leadership within a dynamic restaurant environment, where you'll be trained to inspire and manage diverse teams. You'll gain hands-on experience across various operational areas, building your confidence and skills to drive customer satisfaction and business success. With a focus on integrity and collaboration, this position offers a clear path for career advancement within a globally recognized brand. Join a company that values diversity and is committed to creating feel-good moments for customers every day.

Benefits

Holiday Pay

Service Awards

Pension Scheme Enrollment

Private Healthcare

Meal Allowances

Employee Discounts

Qualifications

• Experience in leadership roles, preferably in a fast-paced environment.
• Ability to model customer-focused behaviors and lead teams effectively.

Responsibilities

• Lead and inspire teams to deliver exceptional customer service.
• Collaborate with management to enhance sales and profitability.

Skills

Leadership

Customer Service

Team Collaboration

Adaptability

Education

Degree in Business Management

Relevant Leadership Experience

Job description

Social network you want to login/join with:

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day in more than 100 countries. The UK & Ireland market is one of the most successful, serving on average 4 million people daily. Operating in the UK since 1974, the business continues to grow with over 1,400 restaurants and 140,000 employees. We are a people-focused business as much as a restaurant business, striving to be the most inclusive brand globally by building diverse teams that create delicious, feel-good moments accessible to all.

The Role

The Assistant Manager position is the first step toward leading and inspiring teams in one of our multi-million-pound restaurants. From day one, our values will guide your leadership and shape customer experiences.

Program Overview

This accelerated training program is designed to develop future leaders within our restaurants. After initial training, you will be promoted to 2nd Assistant Manager, becoming a key part of the management support system. Progression opportunities include roles such as 1st Assistant, Business Manager, and beyond.

Over nine months, you'll learn how our values influence our operations. Hands-on experience in kitchens, service areas, customer zones, and drive-thrus will build your confidence to make an impact across all parts of the business.

Expectations After Training

• Model customer-focused behaviors
• Act with integrity and honesty, aligned with McDonald's values
• Lead by coaching the team and providing feedback and development opportunities
• Guide the team towards a shared vision of exceptional customer service
• Collaborate with management to improve sales and profitability strategies
• Analyze trends affecting the business

Team Environment

You will work alongside crew members, trainers, customer care teams, and managers at all levels supporting your learning journey.

Candidate Background

This fast-paced program welcomes individuals with leadership experience in or outside the sector, including graduates. We seek motivated, energetic individuals who inspire others and are committed to success as a team. Adaptability and openness to change are essential to navigate our dynamic business environment.

Benefits

Our benefits package includes holiday pay, service awards, pension scheme enrollment, private healthcare, meal allowances, employee discounts, and more.