Assistant Manager — Luxury Retail & Career Growth

Crew Clothing Bishop's Stortford; Bishop's Stortford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Job summary

Crew Clothing Bishop's Stortford is seeking an Assistant Manager for full-time hours. You will support the store manager to drive sales, KPI improvements, and a premier customer experience across all channels.

Join a team that values collaboration, kindness, and creativity, with a focus on developing staff, maintaining exceptional visuals, and delivering a shopping experience that delights customers daily.

Qualifications

• Essential: customer service focused, strong communication, retail experience.
• Desirable: good IT skills.
• Desirable: experience of working in a luxury fashion brand.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and brand.
• Provide accurate product information including features, benefits, and stock availability.
• Promote multi-channel shopping options to maximise customer satisfaction.
• Provide an inviting and welcoming atmosphere for customers.
• Process sales transactions in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service focused

Good communication

Experience in retail

Good IT skills

Luxury fashion brand experience

Job description

Crew Clothing Bishop's Stortford is seeking an Assistant Manager for full-time hours. You will support the store manager to drive sales, KPI improvements, and a premier customer experience across all channels.

Join a team that values collaboration, kindness, and creativity, with a focus on developing staff, maintaining exceptional visuals, and delivering a shopping experience that delights customers daily.