Assistant Manager - Luxury Jewelry & Watches Lead

Signet Jewelers Limited; Norwich; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Sales incentives

Employee discount 30%

Annual enhanced discount

Retirement savings

Life Assurance

33 days holiday

Training & progression

Health & wellbeing

Financial wellbeing

Give As You Earn

Rewards program

Job summary

Signet Jewelers Limited, operators of Ernest Jones, is seeking an Assistant Manager to support the Store Manager in achieving targets and driving a customer-first culture. You will lead a team, coach colleagues, and ensure policy compliance while modelling strong selling skills and proactive leadership.

You will run the store in the Store Manager's absence, plan and prioritise activities, and build relationships with clients to guide purchases of diamonds, luxury watches, and exclusive gift

Qualifications

• Leadership credentials in retail/assistant-store-management roles.
• Commercial drive to improve and deliver results.
• Experience coaching and motivating teams to achieve potential.
• Passion for jewellery and helping customers choose special pieces.

Responsibilities

• Support Store Manager in achieving store targets and promote a sales-driven culture.
• Coach and inspire the customer-first team while ensuring policies and procedures are followed.
• Take the store's helm in the Store Manager's absence, planning and prioritising activities.
• Build relationships with clients to guide purchases of diamonds, luxury watches, and gift items.

Skills

Leadership experience

Commercial mindset

Coaching & development

Jewellery industry interest

Job description

Signet Jewelers Limited, operators of Ernest Jones, is seeking an Assistant Manager to support the Store Manager in achieving targets and driving a customer-first culture. You will lead a team, coach colleagues, and ensure policy compliance while modelling strong selling skills and proactive leadership.

You will run the store in the Store Manager's absence, plan and prioritise activities, and build relationships with clients to guide purchases of diamonds, luxury watches, and exclusive gift