Assistant Manager - Ernest Jones

Ernest Jones; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary with incentives

Staff discount 30%

Enhanced annual discount

Retirement savings plans

Life assurance

33 days holiday

Qualifications & study support

Health & wellbeing scheme

Financial wellbeing

Give As You Earn

Real Rewards

Job summary

Ernest Jones is seeking an Assistant Manager in the Norwich area to join our team. You will support the Store Manager in hitting store targets by promoting a customer-first sales culture, building a strong team, and ensuring adherence to company policies.

You’ll lead in the Store Manager’s absence and plan priorities to drive in-store activity. With a passion for jewellery and watches, you will guide clients through our exquisite collections, inspire your team, and deliver an exceptional

Qualifications

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management.
• Commercially savvy with a drive to continuously improve and deliver outstanding results.
• Experience coaching and motivating others to develop your team to reach their full potential.
• Interest in Jewellery and a passion to help customers Celebrate Life and Express Love.

Responsibilities

• Support the Store Manager in achieving store targets and promote the sales culture in-store.
• Lead the store when the Store Manager is absent; plan, adjust priorities and organise activities.
• Establish excellent relationships with clients to guide purchases from our luxury jewellery and watch collections.
• Coach and develop the team to deliver exceptional customer service and meet sales goals.

Skills

Leadership

Commercial acumen

Coaching

Team development

Jewellery industry interest

Job description

Our Assistant Managers continuously strive for customer-first excellence in our stores!

CELEBRATE LIFE & EXPRESS LOVE

Assistant Manager - Ernest Jones

As Assistant Store Manager here at Ernest Jones in you'll join the team in a store within the local area.

You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.

At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!

Are you the perfect gem?

We’re looking for suitable candidates to demonstrate the following:

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
• A commercially savvy approach with a drive to continuously improve and deliver outstanding results
• Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
• An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.

What will you receive in return?

Upon joining us as Assistant Manager you’ll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.

In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme - An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.