Luxury Jewelry Store Assistant Manager

Ernest Jones; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary with incentives

Staff discount 30%

Enhanced annual discount

Retirement savings plans

Life assurance

33 days holiday

Qualifications & study support

Health & wellbeing scheme

Financial wellbeing

Give As You Earn

Real Rewards

Job summary

Ernest Jones is seeking an Assistant Manager in the Norwich area to join our team. You will support the Store Manager in hitting store targets by promoting a customer-first sales culture, building a strong team, and ensuring adherence to company policies.

You’ll lead in the Store Manager’s absence and plan priorities to drive in-store activity. With a passion for jewellery and watches, you will guide clients through our exquisite collections, inspire your team, and deliver an exceptional

Qualifications

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management.
• Commercially savvy with a drive to continuously improve and deliver outstanding results.
• Experience coaching and motivating others to develop your team to reach their full potential.
• Interest in Jewellery and a passion to help customers Celebrate Life and Express Love.

Responsibilities

• Support the Store Manager in achieving store targets and promote the sales culture in-store.
• Lead the store when the Store Manager is absent; plan, adjust priorities and organise activities.
• Establish excellent relationships with clients to guide purchases from our luxury jewellery and watch collections.
• Coach and develop the team to deliver exceptional customer service and meet sales goals.

Skills

Leadership

Commercial acumen

Coaching

Team development

Jewellery industry interest

Job description

Ernest Jones is seeking an Assistant Manager in the Norwich area to join our team. You will support the Store Manager in hitting store targets by promoting a customer-first sales culture, building a strong team, and ensuring adherence to company policies.

You’ll lead in the Store Manager’s absence and plan priorities to drive in-store activity. With a passion for jewellery and watches, you will guide clients through our exquisite collections, inspire your team, and deliver an exceptional