Assistant Manager - live out

Robinsons Brewery; Castleton; Remote; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25% food, drink and accommodation disc

50% off food during shifts

Team rewards with retailer discounts

28 days paid annual leave

NEST pension scheme

Ongoing training and careerdevelopment

Job summary

Robinsons Brewery in Castleton is seeking an Assistant Manager to lead front-of-house operations, deliver outstanding guest experiences, and support the day-to-day running of the pub. You’ll set service standards, guide the team, and ensure shifts run smoothly.

In addition to leading guest-focused service, you’ll drive sales through upselling, manage labour, stock and GP margins, and contribute to letting rooms revenue for the business. A fast-paced, people-centred environment awaits.

Qualifications

• Experience in hospitality management.
• Strong guest-service and communication skills.
• Ability to manage labour and stock effectively.

Responsibilities

• Lead front-of-house shifts and ensure service standards.
• Coach and develop the team to improve engagement and performance.
• Drive sales and revenue through upselling and weekly targets.
• Manage labour and stock to hit cost targets and GP margins.
• Oversee letting rooms occupancy and maintain high presentation and guest satisfaction.

Skills

Leadership

People management

Upselling

Team development

Tools

POS systems

Job description

Assistant Manager

At Robinsons, we run great pubs and create great experiences. From perfectly poured pints to memorable meals and warm welcomes, everything we do is about bringing people together.

We’re looking for a passionate Assistant Manager to help lead our team, deliver exceptional guest experiences, and support the day-to-day running of one of our fantastic pubs.

If you’re ready to take the next step in your hospitality career and thrive in a fast-paced, people-focused environment, we’d love to hear from you.

Experience with letting rooms would be advantageous, as you'll play an important role in maximising revenue opportunities and delivering exceptional experiences for both guests and residents.

About the role

As Assistant Manager, you’ll be at the heart of the pub, leading from the front to deliver outstanding guest experiences and ensuring every shift runs smoothly. You’ll set the standard on service, support your team to perform at their best, and create an environment where guests feel welcomed and want to return.

Alongside this, you’ll play a key role in driving the business forward, supporting sales, managing labour and stock effectively while maintaining high operational standards. With the confidence to take ownership in the GM’s absence, you’ll balance people, performance, and results in a fast-paced, rewarding environment.

What you’ll be responsible for

• Delivering great guest experiences that drive strong feedback scores, repeat visits, and positive reviews
• Leading, coaching, and developing your team to improve engagement, retention, and overall performance
• Driving sales and revenue through upselling, product knowledge, and delivering against weekly targets
• Managing labour effectively to balance great service with achieving labour cost targets
• Running smooth, high-performing shifts with a focus on speed, quality, and consistency
• Maximising occupancy and revenue opportunities within the letting rooms business, ensuring high standards of presentation, guest satisfaction and commercial performance.
• Maintaining operational standards including food safety, compliance, stock control, and protecting GP margins
• Taking ownership in the absence of the GM, making confident decisions to support both the team and business performance

What’syou’llenjoy inreturn?

• Competitive salary plus tips.?
• 25% discount on food, drink and accommodation across Robinsons managed pubs, inns and guest rooms.?
• 50% off food during shifts.?
• Team rewards with discounts at over 800 retailers.?
• 28 days paid annual leave.?
• NEST pension scheme.?
• Ongoing training and career development opportunities.?
• Fully funded apprenticeships available.?
• Wellbeing and mental health support.?
• Healthcare cash plan for dental, optical and everyday healthcare costs.?
• Stability and opportunities within a family-run business that’s been thriving for over 185 years.?
• Uniform provided.?

Join the Robinsons family

This is a hands-on leadership role for someone who brings energy, confidence and a passion for hospitality, and who knows how to motivate a team to be their very best.

Apply today and join a warm and welcoming family business with a proud heritage, where your contribution really matters.