Assistant Manager — Lead WOW Guest Experiences

Mitchells & Butlers plc; York and North Yorkshire; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension

Holiday entitlement

Brand discounts

Free shares

Employee helpline

Job summary

Miller & Carter York Lendal is seeking an Assistant Manager to support the General Manager in leading the team and delivering excellent guest experiences. You’ll mentor individuals to be their best and uphold brand standards.

Join a culture with Steak School training, progression opportunities, and employee benefits including pension, 28 days paid holiday, and staff discounts across the Mitchells & Butlers brands.

Qualifications

• Previous management experience in hospitality.
• Strong leadership and communication skills.
• Commitment to guest satisfaction.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink, and service proudly.
• Be the role model and guide development within the team.
• Lead the team to deliver moments that WOW guests.

Skills

Management experience

Team leadership

Training & mentoring

Guest service focus

Job description

Miller & Carter York Lendal is seeking an Assistant Manager to support the General Manager in leading the team and delivering excellent guest experiences. You’ll mentor individuals to be their best and uphold brand standards.

Join a culture with Steak School training, progression opportunities, and employee benefits including pension, 28 days paid holiday, and staff discounts across the Mitchells & Butlers brands.