Assistant Manager - Lead Teams & Grow to Store Manager

Welcome Break; Stratford-on-Avon; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Meal allowance

30 days holiday

Staff discounts on onsite brands

Welcome Break discounts for retailers

Contributory pension

Structured career path & training

Discounted hotel rooms

Job summary

Welcome Break is seeking an Assistant Manager for the M40 Services operation near Warwick. You’ll help lead the team day to day, maintain standards, and ensure every customer receives a warm welcome and a great experience.

You’ll support the Store Manager across service, safety, people, and commercial performance, coaching on shift, managing stock and routines, and ensuring the unit is clean, well-organised, and ready for each rush. Training and progression to Store Manager are provided.

Qualifications

• Experience as Supervisor, Team Leader, or Assistant Manager in busy retail, hospitality, or customer service.
• Proven ability to lead from the front and coach others on shift.
• Strong focus on standards, compliance, and delivering strong sales performance.
• Willingness to develop toward Store Manager role.

Responsibilities

• Support Store Manager across service, safety, people, and commercial performance.
• Coach the team on shift and manage stock and routines.
• Ensure clean, well-organised operations and readiness for each rush.
• Lead by example to deliver a warm welcome and great customer experience.

Skills

Leadership

Customer Service

Coaching

People Management

Prioritisation

Organisation

Sales Awareness

Job description

Welcome Break is seeking an Assistant Manager for the M40 Services operation near Warwick. You’ll help lead the team day to day, maintain standards, and ensure every customer receives a warm welcome and a great experience.

You’ll support the Store Manager across service, safety, people, and commercial performance, coaching on shift, managing stock and routines, and ensuring the unit is clean, well-organised, and ready for each rush. Training and progression to Store Manager are provided.