Assistant Manager — Lead Team, Drive Service & Earn Bonuses

Welcome Break; Hungerford; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

£10 meal allowance per shift

Bonus schemes

Discounts on onsite brands (KFC, Taco,

Job summary

Welcome Break is hiring an Assistant Manager for our KFC operation in Membury, Berkshire. You will help lead day-to-day team activity, maintain high standards, and ensure every customer receives a warm welcome and great experience.

You’ll support the Store Manager across service, safety, people, and commercial performance, coaching the team on shift, and helping to manage stock and routines while keeping the unit clean and ready for rush periods.

Qualifications

• Have experience as a Supervisor, Team Leader, or Assistant Manager in a busy retail, hospitality, or customer service environment
• Take pride in delivering great customer service and creating a welcoming experience
• Enjoy leading from the front — motivating, coaching, and developing others on shift
• Are confident juggling priorities, staying organised, and keeping the team focused in a busy environment
• Understand the importance of standards, compliance, and delivering strong sales performance
• Are ambitious and ready to develop your management career with a clear progression path

Responsibilities

• Lead the team on shift and support the Store Manager in service, safety, people, and commercial performance
• Coach and develop team members, manage stock and routines, and ensure the unit is clean and well-organised
• Drive a high standard of customer service to ensure a warm welcome and great guest experience

Skills

Leadership experience

Team coaching

Customer service focus

Job description

Welcome Break is hiring an Assistant Manager for our KFC operation in Membury, Berkshire. You will help lead day-to-day team activity, maintain high standards, and ensure every customer receives a warm welcome and great experience.

You’ll support the Store Manager across service, safety, people, and commercial performance, coaching the team on shift, and helping to manage stock and routines while keeping the unit clean and ready for rush periods.