Assistant Manager: Lead Guest Experiences & Team

Greene King; Birdlip; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Career development

Brand discounts 33%

Family discounts 15%

Employee assistance program

Parental policies

Menopause friendly employer

Hotels discount 50%

Refer a friend bonus 1500

Wagestream

Retail discounts

Job summary

Greene King pub is seeking an Assistant Manager to help run a busy operation, lead the team, and deliver memorable guest experiences for customers. You’ll model high standards, support staff development, and ensure safety and service quality in a fast-paced environment.

The role offers a clear path within Greene King’s ventures framework, with opportunities to grow across brands and venues while maintaining exceptional guest service.

Qualifications

• Leadership and people management abilities.
• Excellent communication with customers and team members.
• Strong focus on guest experience and service quality.

Responsibilities

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

Skills

Leadership

Communication

Customer service

English fluency

Job description

Greene King pub is seeking an Assistant Manager to help run a busy operation, lead the team, and deliver memorable guest experiences for customers. You’ll model high standards, support staff development, and ensure safety and service quality in a fast-paced environment.

The role offers a clear path within Greene King’s ventures framework, with opportunities to grow across brands and venues while maintaining exceptional guest service.